Project Manager Services Manager

Job Title

Department

Reports to

Northern Region Project Services Manager

Position Summary/Objectives of Incumbent:

The purpose of this position is to provide timely project management support ensuring accurate delivery of projects as assigned. 

Major activities to be performed:

• Undertake site inspections and provide input to the pre-sales and product order fulfilment processes.


• Prepare & maintain project plans including work schedules and relevant milestones


• Plan, coordinate and implement project deliverables


• Liaise with external project personnel (consultants, contractors, project managers) ensuring a high level of communication 


• Represent Vertiv at all required project meetings


• Manage relationships with site personnel (builders, contractors, project managers etc)


• Coordinate and monitor project procurement of equipment from factories and suppliers with Vertiv Supply Chain personnel.


• Coordinate & supervise Vertiv site activities such as delivery, installation, commissioning and testing


• Ensure customer care objectives and project KPI’s are met


• Manage site issues and work variations


• Complete project reporting and documentation requirements


• Confirm all actions in writing to ensure complete understanding of Vertiv works schedule, scope and progress against agreed timelines.


• Ensure the project is completed on time and within budget with continual margin management and control


• Raise all payment/progress claims (reconciliation, accompanying documentation)


• Revenue phasing & recognition


• Conduct post-project evaluation and recommend process improvements


• Management of projects of varying complexities

WHS, Environment & Quality:

• Comply with all Work, Health & Safety, Environment and Quality obligations


• Actively promote safety in the workplace

Employees reporting to Incumbent

• Junior project managers


• Project engineers


• Site supervisors

• National Project & Delivery Manager


• Project Administrator


• Supply Chain Manager 


• Procurement team


• Field-Service team


• Production team


• Sales team


• Pre-Sales team


• Vertiv customers (project consultants, project managers, contractors, General contractors)


• Sub-contractors  


• Suppliers

• Vertiv customers (project consultants, project managers, contractors, General contractors)


• Sub-contractors  


• Suppliers

• Engineering qualification - electrical/electronics/mechanical certificate or diploma level


• Completion of trade – electrical or mechanical.


• PMP Certification/Diploma

• Strong computer skills – MS Office; MS Projects


• Chillers/CRAC Units/AHU’s/UPS/Static Transfer Switches/Batteries /Busway


• Control and monitoring systems

• Minimum 5-7 years prior project management or project engineering experience within the electrical or mechanical industry managing large projects in excess of $25M


• Strength in HVAC in construction of advantage


• Ability to multitask running multiple projects simultaneously


• Experience working on construction sites 

Personal Characteristics: 

• Able to meet deadlines and work under pressure


• Excellent organisational skills


• Attention to detail


• Excellent teamwork


• Good lateral thinking


• Ability to manage conflict, handle demanding expectations and stakeholders, and solution management