Altius Group was founded in 2001 with a vision to bring high-quality and compassionate rehabilitation services into the market to improve lives displaced by injury. Since then, we've branched out to cover three tiers of services including Workplace Services, People and Employee Services, and Disability Services - still driven by a single goal: to elevate the wellbeing of people, workplaces and communities across Australia.
We are seeking an experienced and highly regarded Psychologist to step into a senior leadership opportunity as our Psychological Services Lead – NSW. This role is ideal for a passionate leader who thrives on driving quality, supporting clinical excellence, and influencing positive outcomes across teams, clients, and schemes.
Requirements
Your New Role
Reporting into senior leadership, your responsibilities will include:
Leading and overseeing psychological service quality, performance, and continuous improvement initiatives across NSW
Managing psychological resources, templates, and technical documentation, ensuring systems and materials remain current and aligned with scheme requirements and SLAs
Providing technical advice and support to Team Leaders, Managers, and broader leadership teams regarding psychological services performance and quality
Facilitating case collaboration meetings, file reviews, audits, and quality assurance activities
Delivering coaching, mentoring, onboarding support, and training to Psychologists and internal stakeholders
Supporting performance improvement initiatives and implementing corrective action plans where required
Partnering with leaders to identify capability gaps and strengthen clinical excellence across teams
Contributing to internal and external auditing requirements and quality improvement outcomes
Managing escalated complaints and ensuring positive client experiences through effective resolution strategies
Providing technical insight and support regarding psychological platforms and digital systems
About You
To be successful in this role, you will bring:
Full AHPRA registration as a Registered Psychologist with ongoing professional development maintained
Minimum 5 years’ experience working as a Psychologist in a transferable environment
Minimum 3 years’ experience in a senior leadership or technical leadership capacity
Strong understanding of psychological service delivery, quality assurance, and performance improvement frameworks
Benefits
If Altius sounds like a place to be you click 'Apply Now'.
If you would like to have a confidential conversation before applying or if you're interested in a career with Altius but this role is not right for you, please call Monique on 0424 804 685 or email [email protected]
Altius is an Equal Opportunity Employer and an inclusive workforce. Research has shown that, in Australia, women, people living with disability, LGBTQIA+, First Nations people, and those from minority groups are less likely to apply for a role because they feel they will not be successful. We believe in the strength of diversity and inclusion, and we would like to strongly encourage those who identify with any of these groups to apply for a role with us.
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