Psychology Practice Administrator

We are looking for an experienced person to fill the position of Administrator/Receptionist in a very well established, small, and busy private psychology practice. Applicants must have a minimum of two year's prior experience working in admin and reception for a private psychology or medical practice. 

This casual position in our Benowa practice is based on 32 hours/week (Monday-Thursday), with an above-award remuneration. We are seeking a responsible person looking for a long-term position.

To fulfil this role, experience is essential, as is the ability to organise yourself, work autonomously, present and converse kindly and professionally in person, by phone and via email. You will need to be able to work closely with medical professionals, meet and greet clients, as well as manage the administration of the practice.

Necessary skills also include:

• assisting with managing day-to-day operations of a psychology practice
• welcoming client telephone calls, and in person inquiries at reception, providing an exceptional level of service
• scheduling and organising patient appointments and data entry of patient information and accounts in Halaxy using high level of accuracy and strong attention to detail
• understanding and working with confidentiality and the ability to manage sensitive information and situations
• management and maintenance of client records
• processing payments (incl invoicing) through EFTPOS, HiCAPS, Medicare and Private health fund systems
• collaboration and liaison with patients, referrers (e.g., GP’s and Psychiatrists), Medicare, Department of Veterans Affairs, NDIS, and other relevant stakeholders (e.g., insurance providers)
• processing email correspondence
• experience with Excel, MYOB, and Xero preferred

Please note:

• Applications with references are preferred and given higher priority.
• This position is NOT suitable for students seeking part-time employment whilst studying.

If you are looking for a long-term position in a small and friendly practice, working with kind and caring people, and are hoping to find a job that you can settle into for many years, then please apply for this position. We look forward to receiving your application.