Quality Engineer Lead

QE
Lead Role and Responsibilities

Role
Purpose

A
triad-level quality engineering leadership role

responsible
for driving quality strategy, standards,

governance,
and cross-squad quality outcomes, including

E2E
initiatives that span multiple squads, domains, platforms and external
teams. 

Scope
of the role

QE
Lead Operates at the triad level, not only at a squad level. They are expected
to support multiple squads 

(Within
or outside of the triad) and lead quality outcomes beyond an individual squad.

Key
Responsibilities

-
define and drive the quality strategy for the triad in

alignment
with Digital quality goals

-
establish and embed consistent standards for test

approach,
automation, coverage, and release quality

across
squads

-
lead E2E test strategy, planning, coordination, and

execution
for initiatives that span multiple squads,

domains,
platforms, or external teams

-
drive stronger collaboration between QEs and

developers
to support shift-left testing and shared

ownership
of quality

-
ensure quality is considered early through better

testability,
acceptance criteria, and design collaboration

-
provide leadership on automation direction across web,

app,
API etc.

-
ensure accessibility testing and visual regression

approaches
are appropriately considered for customer-

facing
web and app experiences

-
identify capability, tooling, standards, and process gaps

and
define improvement actions

-
coach and mentor Senior QEs and QEs across the triad

or
multiple squads

-
provide clear stakeholder communication on risks,

dependencies,
coverage, and readiness

-
work with delivery, engineering, product, and external

teams
to coordinate cross-functional testing activity

-
contribute to triad/stream-level quality governance and

continuous
improvement

-
manage dependencies, risks, and defect triage activities

-
provide clear input into release readiness

Experience,
Skills and Qualifications

-
Significant relevant quality engineering experience,

including
leadership across multiple squads, streams,

or
product areas in a digital environment.

-
Strong experience shaping quality strategy, automation

direction,
and standards adoption across teams.

-
Demonstrated experience leading complex E2E

initiatives
that require cross-team coordination and

stakeholder
management.

-
Strong knowledge of web, app, API delivery quality

challenges,
including accessibility testing and visual

regression
for customer-facing experiences.

-
Strong API testing knowledge and experience driving

adoption
of API-first testing practices.

-
Strong communication, influencing, facilitation, and

mentoring
capability.

AI
and Tooling Expectations

-
Defines how approved AI tooling should be used within

the
triad to improve quality engineering outcomes.

-
Drives adoption of effective AI-assisted practices for test

design,
automation acceleration, defect analysis, and

quality
insight.

-
Sets expectations for review, traceability, security, and

responsible
use of AI-generated artefacts.

-
Identifies triad-level opportunities to improve quality

engineering
efficiency and consistency through AI-

enabled
approaches.