Quality Management Coordinator

About BDO

At BDO Australia, our why is 'empowering people, realising possibilities'. One way we bring this to life is by hiring and developing exceptional talent, to deliver on our wide array of audit, tax and advisory services.

About the Role

We're looking for a detail-focused and proactive Quality Management Coordinator to join our National Business Services team in Brisbane. In this role, you will support the Director of Quality in strengthening our quality and risk management frameworks, maintaining compliance with professional and regulatory standards, and driving continuous improvement across the Business Services division.

You'll play a key role in drafting and updating policies and procedures, coordinating, monitoring and review processes, support reporting, and ensuring stakeholders are informed, supported and aligned with our quality management expectations. This role suits someone who enjoys, problem-solving, collaboration and process improvement.

You'll have the opportunity to:

• Assist in developing and maintaining quality and risk management policies, procedures and processes.
• Support the creation of training materials and resources for service line quality initiatives.
• Coordinate continuous monitoring activities and contribute to ongoing evaluation and process improvement.
• Generate quality and risk reports, including identifying issues and supporting escalation where required.
• Liaise with Quality Management and Enterprise Risk teams to stay across regulatory and professional standard updates.
• Contribute to risk assessments and help align internal processes with legal and regulatory requirements.
• Coordinate periodic reviews of quality and risk processes, including summarising findings and supporting follow-up actions.
• Work with stakeholders across the firm to drive improvements and enhance operational effectiveness.

About you

• Strong attention to detail, organisation and analytical capability.
• A proactive, positive and collaborative approach - someone who enjoys being part of a supportive team.
• Clear communication skills, with the confidence to engage with partners, directors and senior stakeholders.
• A problem-solving mindset and the ability to analyse issues and recommend practical solutions.
• A relevant qualification in Business, Risk Management or a related discipline.
• Experience in quality or risk management within accounting or professional services (desirable).
• Familiarity with Accounting professional standards such as APES 110, or an interest in developing this knowledge.
• An interest in policy development, continuous improvement and maintaining high standards of quality and compliance.

Why BDO?

Working for BDO you will be part of a growing and market leading professional services firm.

Our national and global footprint provides our people with opportunities to work on interesting client engagements, across diverse industry sectors and services.

Our open and collaborative culture ensures access to Partners and professional mentors, to guide and accelerate your professional career, across a wide array of career pathways.

We provide our people with various health and wellbeing, social, financial, and professional development benefits to help realise what's possible.

Participate in fitness challenges or take advantage of exclusive discounts to corporate health insurance, gym memberships and wellness facilities via our BWell program. Access benefits such as travel perks, retail discounts, free breakfast, employee referral rewards, study, and professional development support.

Our leave options cater to the unique needs of our people; and include enhanced family support, cultural and religious leave, and options to purchase additional leave. You can also give back and get involved in community initiatives via our BCaring program.

With a strong focus on learning and growth, we provide on the job training and formal development programs to help you succeed in your role and develop your skills and experience.

Our culture is underpinned by our core values (One, Bold, Human, Heart and Strive). We are proud to be recognised as an Inclusive Employer by the Diversity Council of Australia and an Employer of Choice by the Workplace Gender Equality Agency (WGEA).