Reader Development Officer

DIRECTORATE:
Business, Growth & Community

CLASSIFICATION:
Grade C

SALARY:
$36.85 to $42.75 per hour + 12% employer contribution to superannuation

REPORTING TO:
Information and Library Collections Coordinator

EMPLOYMENT TYPE:
Temporary Part Time - up to 30 June 2027

THE POSITION:
Support the development, delivery and promotion of reader development programs to encourage a love of reading and increase participation, membership and active library borrowing and provide responsive, friendly and efficient Library and Museum customer, information and technology services. 

KEY RESPONSIBILITIES: 

• Coordinate the provision of reader development programs including home library service, book clubs and other reader development programs to meet the needs of client groups as required. 
• Assist in the creation and delivery of reader related programs and activities including an annual program of author talks and book signings. 
• Undertake stock and library displays to maximise reader engagement. 
• Assist in developing a training programme that supports Reader Development 
• Coordinate volunteers to assist in delivery of home library service 
• Assist in the management of library collections through acquisitions and collection maintenance activities.  
• Undertake customer service duties - provide information, technology, retail assistance to LibraryMuseum customers 
• Perform other tasks or duties as directed by the Supervisor which are within the limits of the employee's skill, competence and training. 
• Observe requirements of the WHS Legislation, relevant to the job and adhere to AlburyCity Policies and Procedures regarding WHS. 
• Observe appropriate AlburyCity Policies and Procedures regarding day to day operations including Equal Employment Opportunity policies, AlburyCity's Dress Code and Standards Policy and AlburyCity's Code of Conduct.

KEY RELATIONSHIPS:

Internal

• Our People 
• Volunteers

External 

• Our Community 
• Community Groups and Agencies 
• Libraries & Museums suppliers and contractors

EMPLOYMENT CONDITIONS: 

• Based on 35 hours per week, working 21 hours across a 7-day spread, with actual days and times being worked in accordance with facility roster. Hours worked on weekends will attract the appropriate loadings. 
• Additional hours up to 35 hours per week may be worked by agreement, and this will be paid at the ordinary rate of pay. 
• This position requires you to wear a compulsory uniform as per AlburyCity’s Our People Dress Code Standards. Our People are required to present a smart and professional image to the public at all times including when in public and when working remotely. 

• This position involves working both indoor and outdoor, along with computer work. The position requires a moderate level of aerobic and physical fitness to undertake regular physical activities such as walking, lifting, pulling, pushing along with the capacity to maintain normal manual handling tasks across the work day - depending on the nature of the tasks undertaken. Appropriate WHS standards will be applied for all manual handing activity. A full functional and medical assessment is required for this position.  

   

• This position is subject to alcohol and other drug testing 
• This position is located at AlburyCity Library Museum, Kiewa Street Albury with occasional visits to external sites/depots and AlburyCity Administration Building as required.

ESSENTIAL CRITERIA: 

• Certificate in Library and Information Services, or relevant equivalent experience in a library, or customer or retail environment

EXPERIENCE: 

• Experience working in a public library, cultural facility or retail environment in a customer focussed role

SPECIALIST KNOWLEDGE AND SKILLS: 

• Demonstrated computer literacy skills in the use of a variety of software applications, including Microsoft Office software and web based products 
• Developed skills in areas of Library Information and Reader Advisory services 
• Demonstrated experience in a range of library collection management processes