Reception and Admin Officer

Join a Team Where Your Work Truly Matters

At Wesley Mission Queensland (WMQ), we believe in care that goes beyond the clinical – care that connects. In our Allied Health Team, you’ll play a vital role in enhancing the health and wellbeing of people in our community.

We have a team of over 90 staff across both campuses in Sinnamon Park and Chermside. Our team includes Physiotherapists, Dietetics, Podiatry, Exercise Physiologist, Occupational Therapy, Social Work, Nursing and more!  

Why Join WMQ’s Allied Health Team?

• Salary packaging and exclusive employee benefits – Boost your take-home pay by up to $18,550 annually through not-for-profit tax concessions. Also access our range of benefits like discounts on gym memberships and so much more!

• Free and Secure Car Parking – No more paid parking! Employees can enjoy complimentary access to secure parking, ensuring the safety of their vehicles while at work.  

• Team Culture – Be part of a collaborative, multidisciplinary team across diverse clinical settings that values your skills and wellbeing. 

• Career Advancement Opportunities – We provide ample career advancement opportunities at WMQ, offering diverse pathways for growth and professional development.

Your Role as our Reception and Admin Officer

In this role, you will provide exceptional customer service to our WMQ customers attending the hub and provide efficient administrative support to the Health and Wellbeing Clinical Team and Business Administration Manager. Key responsibilities of this role include:

• Provide overall day to day operation of the front receptionist processes including greeting all customers in a warm and professional manner.

• Appointment scheduling and resource allocation for clinical staff.

• Managing cash till and EFTPOS transactions and reconciles banking at the end of each day. This also includes creating receipts and managing Medicare rebates.

• Identify opportunities with service delivery team members to provide cross disciplinary services which may be of benefit to the customer.

• Maintaining administration equipment and coordinating servicing, deliveries and ordering of admin and non-admin consumables for the hub.

What We’re Looking For

• Experience working in a similar medical practice and/or allied health practice setting.

• Strong organisational abilities, including effective time management and the ability to work autonomously and prioritise in a busy clinical environment.

• Proficiency in or ability to learn medical/allied health software programs.

Essential Requirements

• Proof of COVID-19 vaccination status (or as required by legislation and WMQ policy)

• Relevant probity checks required by legislation and WMQ Limited policy.

• Current Driver’s Licence and willingness to travel for work