Reception / Office Admin Support

Millstream Psychology is a boutique psychology practice based in Applecross with an increasing workload. Millstream seeks a professional, friendly, organised receptionist/office admin support who pays close attention to details. Casual hours depend on work demands, although Monday to Wednesday, 9.30am—12.30pm is anticipated weekly.

Tasks & Responsibilities

• Reception: manage client telephone and email communication, including enquiries, appointments/scheduling.
• Practice management software use: scheduling (in-clinic, external, phone calls), record keeping, billing, etc.
• Administration support: filing, preparing letters/correspondence, organising stationery and amenity organisation.
• Maintain clinic presentation
• General clerical tasks as directed

Job Benefits

• Hour and role flexibility.
• Hours negotiable (preferred Mon-Wed 9.30am - 12.30pm).
• A supportive, friendly and organised environment.
• Central Applecross location (IGA, cafes, pubs); Five minutes walk train station; two minutes from the bus stop.
• Beautiful space with kitchen.

Essential Requirements: 

• Professional (phone and in-person).
• Excellent computer, technology, literacy and typing skills.
• Highly organised and a very close eye for detail.
• Excellent written and oral communication skills.
• Excellent time management skills.
• Switch between independent work & team-based focus.

Desirable

• Knowledge of Medicare.
• Practice Management Software experience.
• Medical/Psychology reception experience desired but not essential.