Reception/Guest Service Attendant | Monarto Safari Resort

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

With spacious and thoughtfully designed rooms and suites, the Monarto Safari Resort caters to those seeking an escape from the everyday. Whether it’s a family getaway or a romantic weekend, it serves as the perfect base for bringing you closer to the wild than ever before.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 17 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, The Paspaley Pearl Farm Tour, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys: The Telegraph Station in Alice Springs and Monarto Safari Resort. 

Joining the Monarto Safari Resort team, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

About the role

We're seeking two experienced Guest Service Attendant to join the team with one full time and one casual position available. You will be delivering exceptional service and creating unforgettable impressions for our guests. As a Guest Service Attendant, you will be checking in and checking out guests, assisting with concierge services, the point of contact for guest enquiries and supporting guest bookings with the Monarto Safari Park with park entry and safari tours. This role requires availability to work across a variety of shifts including evenings, weekends and public holidays.

About you

The successful candidate will have demonstrated experience delivering high-quality guest service in a hotel environment with the ability to go above and beyond for our guests. Strong interpersonal and communications skills are essential as well as working in a fast paced environment. This is your opportunity to be part of a business with a passionate focus on continuous improvement and high-quality customer service. Full Australian rights are required. No sponsorship available for this role.

What we offer

• Journey Beyond group discounts
• Discount on hotel accommodation & food and beverage offerings
• Employee Assistance Program

How To Apply

If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Join us and contribute to an exciting journey where you'll create unforgettable experiences for our guests!