Receptionist/Administration Assistant

Holyoake is a leading provider of counselling and support services for people impacted directly and indirectly by alcohol, other drugs, and related mental health issues. We operate through five locations in Victoria Park, Midland, Northam, Narrogin and Merredin, and employ over 100 staff.

We are inviting applications from suitably skilled Receptionist/Administration Assistants to work on a full-time basis at our Victoria Park office. This is a great opportunity to work within a dynamic and supportive team environment. 

Holyoake is committed to achieving a diverse workforce and encourages Aboriginal and/or Torres Strait Islander peoples and others from diverse communities to apply. 

Key responsibilities:

• Provide a professional, and efficient welcome for consumers and visitors contacting the service
• Assist staff in scheduling appointments
• Prepare and maintain medical records
• Maintain a friendly and calm atmosphere
• Undertake data entry
• Ensure office and stationery supplies are maintained
• Other tasks associated with supporting the service

Skills required:

• High level of interpersonal and communication skills
• Strong organisational and time management skills
• Ability to work nonjudgmentally with a diverse client base
• Ability to work well and accurately within time constraints 
• Ability to work within a team environment under pressure
• Proficient in the use of Microsoft Suite 
• Accurate data entry skills
• Ability to be intuitive in potentially sensitive situations
• Experience in administration within the alcohol and drug or related sector preferred.

Criteria for successful applicants:

• National Police Clearance, no more than three months old
• Willingness to obtain a Working with Children’s Check 
• Valid Drivers Licence preferred

Holyoake is committed to developing employees and provides a flexible and supportive working environment. We offer:

• Very competitive salary, including great salary packaging options
• Excellent opportunity to make a difference for others

Please submit your Curriculum Vitae and a covering letter of no more than 2 pages addressing the criteria outlined above. Applications are due by COB on Wednesday 12 June 2024. Please note, only shortlisted candidates will be contacted.