Recognition Workstream Lead - PACT Program, Talent & Culture - Docklands, Melbourne

About Us

ANZ’s 2030 strategy is focused on transforming the bank to win the preference of customers, shareholders, and the community. This will be achieved by concentrating on four strategic pillars: customer first, simplicity, resilience, and delivering value.

About the Role

A pivotal element of our transformation is the PACT (People, Accountabilities, Customers and Trust) program, which is designed to respond to the Court Enforceable Undertaking (CEU) with the Australian Prudential Regulation Authority (APRA). This enterprise-wide project has been set up to deliver improved customer, risk, and business outcomes through sustainable enhancements to ANZ’s non-financial risk management practices.

The Talent & Culture team plays a vital role in enabling the PACT program and is responsible for significant deliverables, including transforming organisational and risk culture, strengthening performance and remuneration frameworks, and building our people’s capability to manage risk effectively and deliver results efficiently and ethically.

As Recognition Workstream Manager with the PACT program, you will support the planning, delivery and oversight activities for the establishment of a recognition approach, framework and platform. You will ensure that these are well planned and designed to meet stakeholder and program expectations. Once implemented you will continue with sustainable activities to embed the program and maintain the eƯicient and eƯective operation across the enterprise.

Role type: Permanent, full time 

Role location: 833 Collins Street, Docklands VIC 3008

What will your day look like?

• Collaborate with subject matter experts to deliver PACT workstream deliverables through design and implementation.


• Review ANZ’s employee recognition frameworks, programs, and policies for a comprehensive overview and simplification.


• Develop an enterprise-wide recognition framework aligned with strategic goals, culture, and NFR behaviours.


• Demonstrate project management by planning, prioritising, and removing delivery obstacles working with the broader project management team


• Partner with key stakeholders—including the CEO, ExCo, Talent & Culture, and Group Risk to ensure solutions meet program outcomes and business needs.


• Work with Procurement and Technology to select, configure, and implement recognition platforms (e.g., Reward Gateway, OC Tanner).


• Oversee change management and adoption of recognition practices across divisions.


• Lead training and communication initiatives for people leaders and employees.


• Develop streamlined processes, integrating them with broader T&C systems to provide reporting and analytics to track progress, evaluate effectiveness, and recommend improvements.


• Monitor governance, compliance, risk management, budgeting, and cost control for the program.

What will you bring?

• Proven experience designing and implementing recognition or large reward/performance frameworks aligned with business strategy and desired culture. 


• In-depth knowledge of current recognition practices and emerging trends.


• Skilled in leading organisational change and collaborating with executivestakeholders across business units and regions.


• Strong communicator, adept at presenting complex concepts to executives and frontline managers.


• Ability to foster engagement through clear communication, training, and consultation.


• Experience managing vendors and internal partners to deliver and optimise technology solutions.


• Advanced analytical skills for interpreting people and financial data to drive decisions and improvements.


• Expertise in facilitating workshops, executive briefings, and training sessions to support adoption.


• Capable of streamlining processes for scale, enhancing user experience, and integrating with HR systems like performance, reward, learning, and succession.


• Relevant tertiary qualifications. 

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 110263.
 

Job Posting End Date

20/02/2026 11.59pm, (Melbourne Australia)