Reef Sleep Host | Cruise Whitsundays

About Us

Cruise Whitsundays, based in Airlie Beach is the largest marine-based tour and transport provider in the Whitsundays. Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10 modern, well-equipped, air-conditioned vessels, plus a world-class sailing catamaran, offering a range of tours, as well as an inter-island resort connection service, with regular daily departures at three islands, one airport and two mainland ports.

 Cruise Whitsundays also operates Australia’s first underwater accommodation, Reef suites, and a Reefsleep glamping experience at the Reefworld pontoon, moored offshore at Hardy Reef on the Great Barrier Reef.

From our cruises to our sailing adventures to our world-renowned underwater accommodation, there’s no better way to experience the Whitsundays, and you won’t find a friendlier or more experienced crew to work with. When the ocean is your office, every day is good one.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 17 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, The Paspaley Pearl Farm Tour, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys: The Telegraph Station in Alice Springs and Monarto Safari Resort. 

Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

THE OPPORTUNITY

Based at Reefworld, our permanently moored pontoon on the breathtaking Outer Great Barrier Reef, you’ll play a vital role in delivering the one-of-a-kind Reefstay experience. Guests immerse themselves in the magic of the reef while enjoying exceptional hospitality—and your mission is to ensure they walk away with memories that last a lifetime.

What we are looking for :

• Hands-on experience as a barista or in hospitality, with confidence operating commercial coffee equipment.
• Experience in guest accommodation, rooms division, or fine dining (highly desirable).
• Exceptional interpersonal and communication skills, with a genuine passion for guest service.
• A proactive, reliable, and adaptable attitude with a keen eye for detail.
• Ability to work collaboratively in a small team and deliver exceptional standards under pressure.
• A creative problem-solver who takes pride in making each guest’s experience special

Why Join Us?

• Work in one of Australia’s most breathtaking locations on the Outer Great Barrier Reef.
• Be part of a passionate team dedicated to delivering world-class hospitality and unforgettable adventures.
• Enjoy a dynamic, supportive environment where your unique style and dedication matter.

• Certificate in Hospitality or International equivalent or minimum two years’ experience in a same/similar role, responsible for guest experience, entertainment and welfare, food and beverage service, housekeeping and cleanliness, administration and NP
• Elements of Shipboard Safety or higher;
• QLD Responsible Service of Alcohol;
• QLD Working with Children's Check (Blue Card);
• HLTAID011 Provide First Aid;
• HLTAID015 Provide Cardiopulmonary Resuscitation and Apply Oxygen Resuscitation;
• National Police Check

• Generous discounts on Journey Beyond travel and experiences
• An attractive salary and positive work environment
• Study Assistance Policy
• A career with opportunities for progression, transfers, and secondments
• Employee Referral Policy
• Parental Leave program
• Purchased Leave policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise
• Discounts at the Cruise Café & Bar
• Discounts at the bar on board vessels
• Free public transport
• Salary sacrifice remote area benefits

 Applications will be reviewed and progressed as they are received, so don't wait, apply now!