Relationship Manager

What you'll contribute to
Within our Toyota Fleet Management (TFM) team, our trusted fleet advisors provide innovative fleet management solutions that get results, and we are proud to provide fleet management to some of the most successful companies in Australia. From financial to fleet support, our team immerse themselves in our customer’s business to make it easy and to keep their fleets running smoothly.

The role of a Relationship Manager is to build and grow strategic relationships with their portfolio of Customers  which  will increase  the volume and profitability of business to Toyota Fleet Management.

Critical to the success of this role is to gain a comprehensive and intimate knowledge of their customers,  and to develop Customer Value Plans that support and develop a mutually beneficial strategic plan to achieve both the customers as well as TFM’s business objectives.

Your attributes

• Strong stakeholder engagement skills with the ability to build trusted relationships.

• Confident working autonomously and managing priorities with limited supervision.

• Able to solve complex customer problems and provide clear, practical solutions.

• Skilled at interpreting data and presenting insights that highlight business opportunities.

• Excellent interpersonal and presentation skills, with a genuine passion for customer engagement.

• Exceptional attention to detail, particularly when navigating dispute resolution and engaging with senior or executive-level stakeholders.

• Background in automotive, fleet or finance is preferred but not essential.

This is a full-time, permanent opportunity based in Altona, VIC.

Life at Toyota & What we offer you
We pride ourselves on a work culture that supports and rewards people. From development programs to recognition programs, we make sure everyone at Toyota Finance Australia lives their best possible life. After all, our people are our greatest assets.

Toyota Australia is well-recognised for offering:

• Flexible hours and workspaces

• Career Development

• 26 weeks paid primary carers leave & 8 weeks paid parental leave for secondary carers

• Wellness facilities & Employee Assistance Program (private coaching available to you and your family)

• Paid volunteer days to support your community / Employee Community Grants Fund

• Employee Car Benefit Scheme

Building a great place to work

You're welcome to find out more by visiting our careers page: https://tfacareers.com.au/

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are happy to adjust the recruitment process for your accessibility requirements. Please contact us and let us know your preferred type of communication and we will be in touch as soon as possible to discuss your requirements.

Toyota is an endorsed employer for all women.  Please review the Work180 website for further information.

Come with us and help create the future.