Creative Producer

Who are Heidi? 

Heidi is on a mission to halve the time it takes to deliver world-class care. 

We believe that by 2050, every clinician will practice with AI systems that free them from administrative burdens and increase the quality and accessibility of care to patients across the world. 

Built for clinicians, by clinicians, at the core of Heidi is its people. We are an eclectic bunch of inventors, builders, scientists, nurses, doctors, mathematicians, designers, creatives, and high-agency executors.

 We achieve in 6 months what it takes our competitors 4 years to do. In just 12 months, 20 million patient consults were supported by Heidi, and we’re now powering more than 1 million consults every week.

With our most recent $16.6MM round of funding from leading VC firms, we’re geared up to supercharge our ambitious global growth, starting with the US, Canada, UK and Europe - and we need great people like you to get there. Ready for the challenge? 

The Role

Working closely with our VP of Go to Market, Leah Mahtani, you’ll be  a creative producer  who will lead the development and production of Heidi advertising and creative content globally.

What you’ll do:

• Lead the development and production of engaging advertising and creative content that brings Heidi’s voice, story and impact to life.

• Build and manage a high-performing creative team including video editors, designers, writers, and producers both internal and external.

• Collaborate with marketing, go to market,  product  and clinical teams to translate complex ideas into accessible and emotionally resonant narratives.

• Manage global content shoots and campaigns, from pre-production through to post.

• Maintain creative excellence and brand consistency across all channels.

• Deliver creative at a rapid pace, always accelerating and scaling production.

• Explore innovative formats to connect with clinicians, partners, and patients alike.

What we will look for:

• Proven experience leading creative production in a fast-paced, mission-driven environment.

• A track record of storytelling that blends emotional resonance with technical clarity.

• Experience managing multidisciplinary creative teams and external production partners.

• Strong visual and editorial instincts, with deep familiarity across video, social, digital, and experiential media.

• A hands-on mindset with a passion for experimentation and detail.

• Data fluency and a rigorous approach to analyzing content performance and informing creative direction.

• Excellent people skills, you’ll be in front of our best, most important customers

• Bonus: familiarity with healthcare, AI, or clinical settings.

What do we believe in?

• We create unconventional solutions to difficult problems and we build them fast. We want you to set impossible goals and make them happen, think landing a rocket but the medical version.

• You'll be surrounded by a world-class team of engineers, medicos and designers to do your best work, inspired by our shared beliefs:

  • We will stop at nothing to improve patient care across the world.

  • We design user experiences for joy and ship them fast.

  • We make decisions in a flat hierarchy that prioritizes the truth over rank.

  • We provide the resources for people to succeed and give them the freedom to do it.

Why you will flourish with us?

• Flexible hybrid working environment, with 3 days in the office.

• Additional paid day off for your birthday and wellness days

• Special corporate rates at Anytime Fitness in Melbourne, Sydney tbc.

• A generous personal development budget of $500 per annum

• Learn from some of the best engineers and creatives, joining a diverse team

• Become an owner, with shares (equity) in the company, if Heidi  wins, we all win

• The rare chance to create a global impact  as you immerse yourself in one of Australia’s leading healthtech startups 

• If you have an impact quickly, the opportunity to fast track your startup career!

Help us reimagine primary care and change the face of healthcare in Australia and then around the world.