Delivery Leader (APAC)

Delivery Leader (Asia-Pacific)   

Overview  

Delivery Associates is looking to connect with talented and passionate individuals for an exciting role working with clients on projects across the Asia-Pacific region. We work in partnership with government, foundations and public sector partners on some of the biggest issues they face – climate, justice and equity, education and healthcare, data and innovation for public good.  

Job Description  

DA teams work with leaders in the public sector to solve problems, build consensus and implement policies and programs that impact millions of people. As a Delivery Leader, you will work in a small team to engage government and public sector leaders, partners and specialist experts to support better delivery of public services for the good of people.  

‍At DA we use our flagship delivery tools and methods to solve problems and help our partners deliver results. We’re successful in because we combine these methods with curiosity, energy and dedication to help our clients achieve impact for the people they serve. Delivery Leaders have the opportunity to learn and implement this methodology as part of a team, as well as grow alongside our partners.  

We are looking for colleagues to support us in growing our work in Australia, South-East Asia and the Pacific. In the Delivery Leader role (with the support of experienced Project Leaders), you will bring your sharp and data-informed analytical problem-solving skills and your passion for public service to support our clients solve problems and deliver impact. This may include working with clients to use data to formulate and test recommendations to improve senior level decision making; facilitating problem solving and collaboration through action-oriented routines; design and delivery of stakeholder workshops; engagement with frontline services providers and end users to inform policy and program implementation.  

Skill sets 

We work closely in diverse, global teams, leaning on each other’s strengths. We don’t expect any one person to do all these things perfectly. Our Delivery Leaders should be able to confidently: 

• Build trust-based relationships and partnerships with a diverse range of clients across government, philanthropic organisations, nonprofit and advocacy to achieve shared goals  

• Lead problem solving by breaking down problems to identify root causes, extracting insights from data and developing hypotheses and actionable solutions for clients  

• Provide challenging and practical feedback to colleagues and clients to help them grow  

• Work independently and as part of a team to support the clients, with guidance and direction from Project Leaders, and supporting Associates to structure their work as part of a team effort 

• Produce high quality products including presentations, reports and client engagement sessions that are clear, compelling, focused and well-structured, and help turn ideas into action  

• Lead project management for fast-moving and agile projects to bring clear structure, planning and sequencing to day to day work for the team  

• Support clients to implement plans and monitor progress with a mindset and approach to work that embodies pace, optimism and urgency 

• Stay focused and navigate complexity, especially in policy and program implementation, consistently steering large coalitions back to a single-minded focus on priority outcomes. 

Mindsets 

We work well with people who are: 

• Adaptable: Public sector work is dynamic. Our people are, too. 

• Analytical: We identify, dissect, and solve complex problems, following the data and evidence.  

• Accountable: We are a remote team. We work collaboratively but self-sufficiently; oversight is often minimal, while proactivity is essential.  

• Driven: Our work is important, so it’s important we do it well.  

• Collaborative: We are flexible, thoughtful and team players.  

• Curious: We never stop learning from our clients, colleagues, and partners. Humility is one of our core values and we bring it to all the work we do.  

Experience 

Many of our people have backgrounds in management consulting, public sector implementation, government, philanthropy, think tanks / policy research, and international development. Some come from startups and tech. Our Delivery Leaders generally have spent at least 3-4 years in another organisation and often have experience with our major verticals: economic development, sustainability, education, public health, agriculture. But we’ve done this long enough to know that what matters most is your skill set and your mindset. We are open to lots of backgrounds as long as you can show us you’re an analytical thinker, a clear communicator, a team player, and an avid learner.  

Required Skills / Experience: 

These are the basics. 

• Bachelor’s degree 

• A minimum of 3 years of relevant, full time work experience in government, consulting, public policy, project management and/or impact measurement 

• Business level proficiency in English 

• Familiarity working in the standard business suite (analysing data in spreadsheets, creating presentations, etc) 

• Must be based in and have right to work in Australia or Philippines 

• Remote working environment, with willingness to travel up to 25-50%   

• A positive and solutions-oriented outlook on the potential for governments to deliver meaningful results for people 

Preferred Skills / Experience:  

• Experience with project management, particularly on multi-stakeholder projects 

• Demonstrated experience and strong skills in using data to drive decision making and track impact, as well as building capacity in others to use data 

• Over 3 years experience in using evidence and analysis to help governments or programs make sound decisions  

• Over 3 years experience working directly in a public sector or public sector-adjacent position gaining insights into different delivery approaches  

What We Offer: 

• Exposure to senior leaders in government, NGOs and other social impact organisations 

• Opportunity to be part of a growing team working on transformative projects around the world  

• Opportunity to work with and learn from experienced Project Leaders and Associate Directors with a diversity of backgrounds and experiences 

• Opportunity to shape the future trajectory of a fast-growing firm 

• Competitive compensation and benefits 

Our Values: 

These values serve as an anchor, enabling us to stay true to who we are and what we stand for. 

• Passion: It is all about impact. 

• Excellence: Delivering to the highest standards. 

• Humility: Pride without ego. 

About Delivery Associates 

We help governments and social impact organisations all over the world turn big ideas, campaign promises, and ambitious goals into everyday reality for the people they serve. We approach every problem with a strong bias towards implementation, an open mind to possibilities, empathy for governments and residents, and a strong values system. We are always asking ourselves, our partners, and our clients: What would it take to make change happen? 

For more information, visit deliveryassociates.com/our-work or contact our talent team at [email protected].  

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