Senior Consultant - Experience Designer

If your client gave you free-range to pick your tech stack, what would you do with it? What would you do if you had a new challenge every day? How would you feel if you could impact people's lives through tech?

‍Established over seventeen years ago, we are a growing Melbourne-based Software Consultancy with a core focus of delivering business-critical digital products to our clients. Our teams work alongside our customers to dissect their complex problems and convert them into value-driven solutions, combining innovative principles in development, design, analysis and quality automation. We utilise Design Thinking and Agile practices to rapidly create customer and business first software, testing and embracing new technologies and trends along the way.

Key responsibilities

Our Senior Consultant become trusted advisors to our clients, working alongside other client stakeholders to ensure delivery and technical excellence. As a Fabric Senior Consultant, you will lead by example and work hands-on alongside your teammates on delivery - as well as providing high-level guidance and advice to our customers. 

• Lead the Design team’s process and decision making including planning, prioritising, and scheduling in a project or initiative.




• Lead and facilitate workshop sessions leveraging research and design thinking with multiple stakeholders.




• Balance our client’s business goals with customer needs and pains, market fit and technical feasibility.




• Translate customer insights into concepts, personas, user journeys, storyboards, system maps, user flows, wireframes and prototypes.




• Run ethnographic and user research, locally and remotely.




• Incorporate user research to iterate both concepts and existing products.




• Introduce trends and explore solutions across a variety of emerging technologies like AI, Machine Learning and IoT.




• Collaborate effectively with multi-disciplinary teams including Business Analysts, Product Owners, Engineers and Corporate Executives.




• Articulate a product’s vision, strategy and communicate design rationales to clients and team members.




• Collaborating with engineers to ensure designs feasibility and meeting the user requirements once delivered.




• Contribute to the team through knowledge sharing and mentoring other designers.




• Being an ambassador for Fabric, promoting our values and the practices we use to make sure we build the software right




• Develop and deliver high-impact presentations to senior stakeholders and cross-functional teams, effectively communicating complex insights and strategic recommendation to drive decision-making.




• Participate in interviewing and recruitment based on business needs




• Generate thought leadership content relevant to your role to support our marketing department in social media activities and meetups