Senior Infrastructure & Security Operations Engineer

Innovate the Future of Software Intelligence 

As a Senior Infrastructure & Security Operations Engineer at our cutting-edge intelligence firm, you'll be a driving force behind our mission to revolutionize the software intelligence landscape. In this role, you'll play a hands-on role supporting and scaling the infrastructure, deployment and operational systems behind mission-critical intelligence platforms used by government and security organizations. 

This is a hands-on role for someone who thrives in startup environments, cares deeply about reliability and security, and enjoys partnering closely with engineering to ship and operate high-impact systems. 

About the Role 

Cloud Infrastructure & Platform 

• Build, operate and maintain scalable cloud infrastructure (e.g. AWS, Entra, Office 365 E5) used to power our product suite.   
• Monitor system health, logs and alerts, support incident response and post incident reviews 
• Implement robust testing, security, and data protection protocols 
• Automate operational tasks and improve system reliability and observability  
• Maintain backup, disaster recovery and data protection practices 

Security & Compliance 

• Embed security best practices across infrastructure, endpoints and access control
• Assist with vulnerability management, patching and audit readiness
• Handle sensitive systems and data with discretion and care
• Partner closely with development, security and customer-facing teams
• Contribute to a culture of operational excellence, security and accountability
• Support SOC 2, ASD E8 and ISO27001 audit

Internal System Engineer

• Oversee critical internal systems related to identity, access, permissions and secure developer workflows, with a strong security mindset
• Maintain secure developer workflows where applicable
• Support internal productivity platforms (O365 E5, Sharepoint)
• Improve internal automation and integrations
• Maintain clear documentation for internal IT and security processes

Internal IT & Support 

• Provide technical support for employees across devices, operating systems, and internal tools
• Own device onboarding/offboarding, inventory, and endpoint security
• Troubleshoot hardware, software, networking, VPN, and SSO issues

• Must be an Australia citizen or permanent resident
• Must have or able to hold a AGSVA Baseline Security Clearance
• 5+ years of experience in IT support, DevOps, or a related role owning the IT operational backbone of a high paced SaaS company
• Strong troubleshooting skills across Windows, Linux, macOS
• Microsoft 365 E5 suite administration
• SharePoint Administration
• Experience supporting cloud infrastructure and modern DevOps tooling
• Expertise in designing and developing high-performance, secure architectures
• A passion for staying ahead of the curve with emerging technologies
• Strong problem-solving skills to tackle complex technical challenges
• Familiarity with CI/CD systems and deployment workflows
• Comfort scripting or automating tasks (Bash, Python, PowerShell etc.)
• Strong judgment, discretion, and attention to detail
• Clear communicator who enjoys supporting both technical and non-technical teammates
• Experience with systems integrations
• Track record of thriving in a start-up / scaleup environment preferred

Work Environment

• This is an Australian based role in a global, remote-first work environment.

• We practice the value of “People First”, prioritizing personal well-being and family commitments. We rally around our team to support them in bringing their best selves to work.
  

Benefits

Join a fast-paced, future-focused team that encourages innovation and provides ample growth opportunities. We offer an extensive benefits package, motivating compensation plans, and the chance to be part of redefining an entire industry. Your contributions will directly impact global organizations across sectors. 

Ready to develop software that expands the frontiers of intelligence? Apply now, and let's forge the future together.