Service Delivery Administrator for an IT Services and Critical Infrastructure Company in Australia (

• Oversee all preventative maintenance scheduling, ensuring work is booked with customers and contractors within required timeframes

• Coordinate the preventative maintenance schedule and track jobs through to completion, preventing overdue maintenance

• Process service reports, review for completeness, and update internal systems accurately

• Follow up on outstanding work, documentation, and customer confirmations via email and phone

• Assist with product delivery transactions and related documentation

• Support contract management by monitoring service frequencies and compliance requirements

"}},{"fieldLabel":"Must Haves","uitype":110,"value":"• This role is only open to Filipinos permanently residing in the Philippines
• Proficiency in MS Office and CRM systems
• Exceptional English communication abilities for client\-facing tasks
• Strong attention to detail
• Excellent administrative skills
• Strong problem\-solving abilities"},{"fieldLabel":"Nice to Haves","uitype":110,"value":"• Experience with Simpro is preferred"},{"fieldLabel":"Home Office Requirements","uitype":110,"value":"Please only apply for this role if you have the following home office requirements:

· Perfectly working headset and webcam
· Stable internet connection of at least 25 Mbps ~ 50 Mbps
· Up to date computer system with a minimum of Windows 10 or later and macOS Monterey (12.0) or later
· Quiet room with no distractions or background noises
· A backup plan if the power goes out or if your internet connection becomes unstable during your shift

Only applicants meeting the strict criteria above will be contacted."},{"fieldLabel":"Connect With Us","uitype":110,"value":"https://virtualcoworker.com.ph
https://virtualcoworker.com/our\-culture
https://www.facebook.com/virtualcoworker
https://www.linkedin.com/company/virtual\-coworker"}],"isMobile":false,"iframe":"true","jobType":"Full time","applyName":"Apply Now!","zsoid":"8208015","FontFamily":"Arial, Helvetica, sans\-serif","jobOtherDetails":[{"fieldLabel":"Job Category","uitype":2,"value":"Technical"},{"fieldLabel":"Work Schedule","uitype":1,"value":"Monday to Friday, 9:00am \- 6:00pm Australian Eastern Standard Time"},{"fieldLabel":"Hours Per Day","uitype":2,"value":"Full Time – 8 hours per day"},{"fieldLabel":"Industry","uitype":2,"value":"Technology"},{"fieldLabel":"Client Location","uitype":2,"value":"Australia"},{"fieldLabel":"Work Location","uitype":1,"value":"Home Based \- Philippines"},{"fieldLabel":"City","uitype":1,"value":"Melbourne"},{"fieldLabel":"State/Province","uitype":1,"value":"Victoria"},{"fieldLabel":"Zip/Postal Code","uitype":1,"value":"3207"}],"headerName":"Service Delivery Administrator for an IT Services and Critical Infrastructure Company in Australia (Home Based Full Time)","widgetId":"147741000000390320","isJobBoard":"false","userId":"147741000000027001","attachArr":[],"customTemplate":"3","isCandidateLoginEnabled":true,"jobId":"147741000073202021","FontSize":"12","googleIndexUrl":"https://virtualcoworker.zohorecruit.com/recruit/ViewJob.na?digest=mYhLPVmsdoeEYzvtj4AKbUsThlflRtz94QSrSF1YrwM\-&embedsource=Google","location":"Melbourne","embedsource":"CareerSite","logoId":"idwop0ece2fcac21a443ba16938fb832bdc3b"}