Team Leader - Mental Health Independent Contractor (Choice of Mind service)

For over 50 years, Each has stood beside individuals and communities, helping people live healthier, more fulfilling lives.  

We put people at the heart of everything we do, surrounding them with a network of care and support that empowers individuals to thrive. 

Join us and be part of a team that delivers Altogether Better Care—because when we come together, we create brighter futures for all. 

• Full-time max-term position until June 2026 with the potential to extend (funding dependent)  
• Based on the North Coast. Work from either Coffs Harbour, Port Macquarie or or Byron Bay + Hybrid/flexible working options 
• $52.15 - $55.00ph + 11.5% Super + Generous Salary Packaging benefits of up to $18,550    

Your role, your impact

Join Each as our Mental Health Independent Contractor Team Lead and play a pivotal role in ensuring high-quality, client-centred care through our Choice of Mind and Healthy Minds services, part of the Healthy Hub Connect program. You'll be leading the systems, processes, and partnerships that support a network of Independent Providers, ultimately helping individuals across the community access essential mental health care when and where they need it.

This role reports directly to the General Manager and has line management responsibilities for staff within the Mental Health Independent Contractors Team. You'll also work closely with Stepped Care Coordinators, finance, the contracts team, and external Providers.

You will:

• Lead the day-to-day operations of the contracting within Choice of Mind and Healthy Minds services
• Manage and support a team of contracted mental health Providers
• Oversee referral processes, payment cycles, and data integrity systems
• Develop and implement quality frameworks and continuous improvement initiatives
• Build and maintain strong, collaborative relationships with internal and external stakeholders

To view the full Position Description, please click here or visit the Each careers page and search for this position. For further information, please contact Shelley Rowe (General Manager - Therapeutic Alliance, Healthy Hub Connect) at [email protected]

Who we’re looking for

You’re a natural relationship-builder and team leader with strong attention to detail and a passion for quality care in community mental health. You’re equally comfortable working behind the scenes with systems and data as you are supporting people to succeed.

You’ll bring:

• Experience in sub-contracting and contract management, particularly in a community or mental health setting
• Proven ability to manage budgets and financial processes
• Demonstrated experience leading teams and supporting performance
• Strong organisational and communication skills
• A collaborative, solution-focused approach

• Tertiary qualifications in Practice or Business Administration Management
• Current driver’s licence

What’s in it for you?

At Each you’ll be supported to be your best. We provide:

• Diversity & belonging – We value all backgrounds, abilities, and identities and are committed to cultural safety 
• Supportive & inclusive culture – Work with like-minded colleagues and leaders who genuinely care.
• Boost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment. 
• Endless career opportunities – With over 200 programs across QLD, NSW, ACT, VIC and TAS there are plenty of pathways to progress. 
• Free, confidential support – Our Employee Assistance Program is available for you and your family. 
• More leave when you need it – 4 weeks annual leave, sick/carer’s leave, family & domestic violence leave, and the option to purchase extra leave. 
• Get paid more on your holidays - 17% annual leave loading. (this is only for some roles) Please refer to this document. 

Applications Close: 15 July 2025 *

* Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period - so don't miss out and apply today! 

Next Steps in the Hiring Process 

Thank you for your interest in joining Each! To learn more about next steps, please check out our Hiring Process Guide.

We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.  

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