Renewals Manager

• Experience in a renewals, complaints, or contract-focused role, ideally within a SaaS or subscription-based business
• Strong attention to detail, particularly in reviewing and interpreting contractual information
• Effective written and verbal communication skills, with the ability to convey complex information clearly
• Strong organisational and time management skills, with the ability to manage multiple priorities
• Proficiency in CRM systems and contract management tools.Analytical mindset with the ability to identify and resolve issues efficiently
• Customer-focused approach, with a commitment to delivering a high standard of service

About Ideagen 

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen!

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at [email protected]. All matters will be treated with strict confidence.