Reporting Business Analyst (Technical BA- Reporting)

JOB DESCRIPTION: - 

Role Summary

The Reporting
Business Analyst (Tech BA – Reporting) provides specialist business analysis
capability across data‑intensive reporting and analytics initiatives within the Collections and Customer Assist Programs.

The role is
accountable for translating complex reporting, data migration, and downstream
data requirements into clear, actionable artefacts that enable accurate,
scalable, and trusted reporting outcomes across various systems and data
platforms associated reporting and insight solutions.

Operating as an
embedded member of a delivery squad, the role partners closely with Product
Owners, Solution Engineers, Business reporting teams, Data Platforms, and
downstream data consumers to ensure reporting solutions meet business,
regulatory, and operational expectations.

Role Purpose

• Deliver trusted, timely, and
  actionable reporting outcomes that support business and regulatory
  decision‑making.
  
• Act as the bridge between business
  needs and technical delivery for reporting and analytics.
  
• Ensure reporting requirements are
  clearly defined, traceable, and aligned to data standards, quality
  expectations, and platform constraints.
  
• Enable scalable and sustainable
  reporting solutions through strong data analysis, data mapping, and
  documentation practices.
  

Key
Responsibilities

Reporting &
Data Analysis

• Profile and analyse medium-large
  and complex datasets to support reporting, analytics, reconciliation, and
  regulatory outcomes.
  
• Define, validate, and maintain data
  mappings, reporting logic, and reconciliation rules for data migration
  and downstream reporting.
  
• Identify, investigate, and document data quality issues, gaps, and root causes, including remediation
  options and dependencies.
  
• Support impact assessments for
  reporting and data changes across releases, migrations, and platform
  transformations.
  

Requirements
& Delivery

• Elicit, analyse, and document business
  and technical requirements related to reporting and data outcomes.
  
• Translate requirements into Jira
  user stories, acceptance criteria, and supporting artefacts (e.g. data
  mapping, lineage, rules).
  
• Support sprint delivery through
  clarification of reporting scope, assumptions, dependencies, and
  constraints.
  
• Ensure reporting requirements are traceable,
  testable, and aligned to delivery objectives and regulatory
  expectations.
  

Stakeholder
Engagement

• Act as a key liaison between
  delivery squads and Business reporting, and Data Platform teams.
  
• Collaborate with Product Owners,
  Squad Leads, Solution Engineers, Testers, and Downstream Consumers to
  ensure shared understanding of reporting outcomes.
  
• Participate in working sessions,
  design discussions, requirement walkthroughs, and reporting‑focused
  forums.
  
• Support communication of reporting
  changes, impacts, and risks to relevant stakeholders.
  

Governance &
Assurance

• Ensure reporting requirements align
  with agreed data, platform, architectural, and security standards.
  
• Contribute to documentation
  required for governance, approvals, audits, and change processes.
  
• Support release readiness activities
  by validating reporting changes prior to go‑live.
  
• Assist with the creation and
  maintenance of data lineage, artefacts, and knowledge transfer
  documentation.
  

Delivery Context

• Embedded within the Data
  Reporting Squad operating in the Collections / Customer Assist ART.
  
• Supports initiatives across the
  Collection Migration Art and Enterprise Customer Solution Programs,
  with a strong emphasis on downstream reporting and data impacts.
  
• Operates in a scaled Agile /
  SAFe environment, contributing to sprint planning, refinement, and
  delivery ceremonies.
  
• Engages with both onshore and
  offshore contributors where applicable.
  

Skills &
Experience 

Essential

• Strong experience as a Technical
  Business Analyst in data‑heavy or reporting‑focused environments.
  
• Strong analytical skill and have
  experience in delivering medium complex data projects with a strong focus
  on data quality, lineage, and reconciliation between legacy and new
  systems.
  
• Experience defining data
  mappings, reporting logic, reconciliation rules, and data lineage.
  
• Advanced in SQL, Python &
  Alteryx and Excel.
  
• Advanced documentation skills,
  including user stories, acceptance criteria, and supporting artefacts.
  
• Strong stakeholder management
  skills with the ability to communicate effectively with both technical and
  non‑technical audiences.
  
• Working knowledge of Agile delivery
  and tools such as Jira and Confluence.
  

Desirable

• Experience in working with WBC data
  warehouses (EDW, SGD, GDW and DDEP/ADAPT).
  
• Exposure to data warehousing and
  modelling concepts (e.g. star and snowflake schemas).
  
• Experience in collection data /
  credit risk data
  
• Familiarity with ETL/ELT
  pipelines and reporting data flows (e.g. SSIS, cloud‑based
  orchestration).
  
• Exposure to cloud data platforms such as GCP and/or Azure.
  
• Experience in financial services,
  regulatory reporting, or large‑scale enterprise transformation
  initiatives.
  
• Familiarity with Agile / SAFe ways of working.
  
• Cloud certification (e.g. Google
  Cloud Professional Data Engineer) considered highly beneficial.