Restoration Technician

Join a leading restoration provider and play a critical role in delivering high-quality outcomes for customers following insured events.

Evolve Talent is currently seeking a Restoration Technician. This is a hands-on field-based role suited to motivated technicians who take pride in their work, value customer service, and thrive in a fast-paced environment.
Position Details

• Employment Type: Full-Time, Permanent
• Location: Newcastle. NSW
• Hours: Standard hours (38-40 pw)
• On-Call: As per rotating roster

Position Purpose

As a Restoration Technician, you will be the first point of contact for customers following events such as water damage, fire, biohazard, and specialist cleaning claims. You will manage jobs from first attendance through to completion, ensuring quality workmanship, clear communication, and cost-effective outcomes for all stakeholders.
Key Responsibilities

• Carry out restoration works across water, fire, biohazard, detailed cleaning, and electronics
• Identify and understand scopes of work for insurance claims
• Install, monitor, and manage restoration equipment to maximise efficiency
• Communicate clearly with customers, insurers, supervisors, and internal teams
• Complete all required documentation accurately and on time, including assessments, damage schedules, authorities, and timesheets
• Take clear, labelled site photos and provide detailed job updates
• Identify scope variations and escalate as required
• Ensure all works comply with insurance authorities, company procedures, and WHS legislation
• Maintain clean, safe, and compliant work sites
• Participate in on-call duties and overtime as required

About the Company

• A market leader in insurance building and restoration services
• Supportive team environment with ongoing training and career development opportunities
• Company vehicle, uniform, and equipment provided

Candidate Requirements

• Experience in restoration, insurance building, or related trade environment
• Strong work ethic, reliability, and professional presentation
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Strong attention to detail and commitment to quality
• Willingness to up skill and support training of other staff
• Valid driver's licence

Apply Now

If you're results-driven, customer-focused, and looking to build a long-term career in restoration, click APPLY NOW to submit your resume.

Shortlisted candidates will be contacted for a telephone interview.

Evolve Talent is committed to building a diverse and inclusive workforce. Aboriginal and Torres Strait Islander people are encouraged to apply.