Retail Business Manager

We are seeking a passionate and experienced Retail Business Manager (Store Manager) to lead our Smith Street Surplus. This is a Tuesday - Saturday roster and full-time. The role is responsible for delivering operational excellence, fostering team culture, and providing an elevated guest experience that reflects our commitment to quality, intentional simplicity, and authentic connection.

Our Brand Story

At Assembly Label, we offer timeless design and curated essentials for a considered way of living. Inspired by the Australian coastal lifestyle, our spaces are calm and light-filled, our collections are purposefully designed, and our community is grounded in shared values. We exist to inspire a slower, more intentional life — where quality, ease and connection are at the heart of everything we do.

We're building a team of collaborative entrepreneurs who value clarity over clutter, who find meaning in design that lasts, and who love minimalist style and meaningful connection.

What You Bring

You are a thoughtful, grounded leader who leads with intention and purpose. You are passionate about curating meaningful guest experiences and building a high performing, connected team.
You bring our internal values to life:

• Humble – You stay grounded, lead with respect, and elevate those around you. You put the guest first and proudly uphold the brand you represent.


• Hungry – You pursue excellence with discipline and purpose. You contribute meaningfully, coach with clarity, and always follow through.


• Smart – You’re present, accountable and endlessly curious. You own your responsibilities and make thoughtful decisions that drive results.

In addition to this, you will:

• Inspire and motivate your team through clear communication and supportive leadership


• Be confident in your ability to meet and exceed sales targets


• Bring strong time management and operational capability


• Be deeply connected to the Assembly Label aesthetic, product, and purpose


• Create a store culture grounded in presence, performance and pride

Why Join Us

• Opportunity for growth and leadership within one of Australia’s most iconic lifestyle brands


• Generous uniform allowance and staff discounts for you and your loved ones


• 12 weeks paid parental leave


• Quarterly paid mental health day


• A calm, collaborative and inclusive team culture


• Be part of a brand that values community, craft and connection

Your Role in Store

• Leading the store to achieve weekly, monthly and annual sales and margin targets


• Delivering a consistently high level of customer experience aligned to our boutique principles


• Driving visual merchandising and operational excellence


• Coaching your team through one-on-one feedback, development plans and consistent performance conversations


• Collaborating closely with the State Manager


• Championing loss prevention and accurate store data management


• Ensuring the boutique environment aligns with our brand tone and aesthetic


• Maintaining strong internal relationships with cross-functional partners


• Supporting seasonal product launches with storytelling, confidence and presence


• We welcome applications from people of all backgrounds and underrepresented groups who reflect our wonderfully diverse community.

Job summary

Lead our Smith Street Surplus with clarity, care and calm confidence, fostering team growth through our values: Hungry, Humble and Smart.

Key selling points

Opportunity to grow in a calm, connected and value-led retail space
Generous team and family discount on timeless, coastal essentials
Join a grounded team culture defined by ease, inclusion and clarity

Applying

We encourage applications from people of all backgrounds and underrepresented groups who reflect our wonderfully diverse community. If you would like to request accommodations within the recruitment process, please contact us via [email protected]. Please include the job title and location in the subject line of the email.