Retail Manager - Energetic Workplace

If you have a passion for wine, beer and spirits, love dealing with people and can sell ice to Eskimos … we need to talk.

Hope Estate is a well-known family-owned business based in Pokolbin, Hunter Valley, producing wine from vineyards around the country, award-winning craft beer and cider from the on-site brewery and spirits from the recently opened distillery which are complemented by an events & concert business.  We are looking for a motivated, customer-focused salesperson with the experience and maturity to deal with the highs and lows of contact with the general public to take our wine, beer & spirits to the masses.

Working alongside our Trade Sales & Marketing teams your focus is to promote our brands, increase membership to our clubs and develop a rapport with existing members to ensure retention of current memberships.

Let your creativity and personality shine through as you see projects through from inception to completion. 

Key areas of the role include:

• Overseeing the operations of our Cellar Door and Wine, Beer & Spirits Club
• Developing initiatives to increase consumer awareness of our brands and Club benefits
• Promote & identify new opportunities for gaining Club membership
• Co-ordinate events for Wine Club Members and Consumers
• Attending consumer events as well as conducting off-site tastings
• Maintain & increase subscription to our mailing lists
• Upkeeping of our membership database
• Overseeing club allocations and dispatch
• Having a presence in our Cellar Doors & assisting staff with product knowledge and promotion of clubs

The successful candidate will have:

• Enthusiasm and drive to succeed in competitive market
• Previous experience in a similar role 
• Demonstrated experience in delivering communications via multiple channels, including face-to-face, digital, social media and database marketing.
• Genuine ability to engage with a variety of people in a range of situations
• Your own transport, a current Driver's Licence & RSA certification
• Flexibility to work weekends, and evenings when required

This full-time, salaried position is available to Australian Residents only. Salary will be commensurate with experience and qualifications.  

You will be working with a driven and passionate team and part of one of Australia’s most exciting family-owned operations. To be considered for this position please forward a cover letter telling us why you would be great for this role along with a copy of your resume via SEEK (no phone calls please). Only shortlisted applicants will be contacted.

As part of the selection process applicants must agree to undergo a Police check.

Hope Estate is a non-smoking workplace.