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Revenue Collections Officer

salary Salary :

$18,550 monthly

icon briefcase Job Type : Full Time

Number of Applicants

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Job Description - Revenue Collections Officer

Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally.  Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

About the Role

We’re looking for a detail-oriented and customer-focused Revenue Officer to join our Residential Aged Care Revenue Team. Reporting to the Revenue Team Leader, you’ll play a key role in supporting the financial performance of assigned aged care homes. You will manage the end-to-end billing cycle, funding reconciliation, and accounts receivable processes, ensuring compliance and delivering a high standard of service.

Responsibilities include:

  • Manage the full resident billing cycle, including fee setup, adjustments, and monthly billing generation
  • Perform Medicare funding reconciliations and ensure alignment with billing streams and government notifications
  • Oversee payments, receipts, and debt collection, including direct debits and overdue account follow-up
  • Respond to billing and funding queries from internal teams, residents, and families
  • Ensure all activities meet compliance requirements, policies, and SLAs
  • Maintain strong relationships with stakeholders, including Home Managers and external customers
  • Support administrative processes to ensure efficient team operations

About You

To be successful in this role, our preferred candidate will have:

  • Experience in accounts receivable, billing, or revenue-related roles
  • Strong reconciliation and data processing skills
  • Excellent attention to detail and ability to manage multiple priorities
  • A customer service mindset with strong communication skills
  • Intermediate Excel skills (e.g., XLOOKUP, Pivot Tables)
  • Experience in aged care, Medicare funding, or systems such as Dynamics/Trax or Epicor (desirable)
  • Relevant accounting qualifications or current study will be highly regarded but not essential.

Why Work For Bolton Clarke:

Excellent work/life balance with shifts that suit your personal needs

  • A caring team environment with strong clinical and allied health support

  • Career progression and development opportunities

  • Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free

  • Private health insurance and gym discounts

  • An Employee Assistance Program for staff and family

Apply Now: Our application process takes 10 minutes to apply, please follow the below link to start your application.

Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

If you have any further queries, please contact Kyara Sanelli ([email protected])
Original job Revenue Collections Officer posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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