Rostering Administrator

At Estia Health, we’re more than just a workplace: we’re a community dedicated to enriching lives and making a difference. If you’re passionate about aged care and want to be part of something meaningful, then we want to hear from you.

Everyday, over 14,000 employees choose to make a difference at Estia Health, sharing a joint purpose to enrich and celebrate the lives of our residents. With 94 homes (and growing), across Queensland, New South Wales, South Australia and Victoria, you will play a part in positively impacting the lives of our residents and their families.

Join us in playing a special role in the future of aged care.

About the Role

The Rostering Administrator is responsible for improving roster efficiency and driving process improvements. The primary focus of these roles will be to support specific initiatives and contribute to ongoing efforts to optimise roster management within a select group of locations.

There will also be a strong focus on rostering compliance, stakeholder management and reporting for key regions in our business.

Some of the responsibilities include:

• Monitor and track roster performance and adherence across a subset of locations
• Report on roster KPIs and support homes as/when needed to achieve targets
• Ensure timely publication of rosters in accordance with relevant awards and to the agreed-upon quality standards with business stakeholders.
• Utilise rostering software and other tools effectively to manage schedules, track performance, and ensure the accuracy of data.
• Contribute to the development of appropriate documentation of the team’s resource planning processes to ensure a consistent and high-quality delivery of rosters.
• Support the implementation of targeted training and reporting strategies to mitigate non-compliance issues.
• Prepare and present reports on staffing metrics, roster compliance, and optimisation efforts to senior management, providing insights and recommendations for improvements.

About you:

• Advanced Computer skills including Microsoft Office skills (Excel, PowerPoint, Outlook). 
• A high level of prioritisation, communication, and stakeholder engagement skills. 
• Ability to ‘think outside the box’ and to work within multiple/conflicting time constraints.
• Ability to analyse complex data sets and identify trends and patterns.
• Demonstrated experience in analysing data to inform decision-making processes.
• Strong verbal and written communication skills for interacting with various stakeholders.
• Proven ability of using data to drive decisions, communicate effectively, and manage both the technical and strategic aspects of workforce scheduling.
• Experience in understanding of rostering and resource planning processes, theories, and methodologies.
• Practical experience with rostering or workforce management software.
• Previous technology use of Humanforce rostering.

Benefits available:

• Discounted gym memberships at Goodlife and Fitness First

• Retail savings with the Blue Light Card

• Discounted car hire

• Employee Assistance Program for you and your family

• Free Wellbeing App to support your mental and physical health

• Novated leasing for vehicles

• Workplace banking support

• ACN membership discounts for nurses

• Discounted health insurance with nib health

• Discounted JB HiFi

Estia Health is committed to embracing diversity, equity and inclusion in our workplaces. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. If you need assistance to participate in our application process, please let us know.

Please be advised that we do not accept emailed applications for this position. To apply, simply click the 'Apply' button and follow the instructions provided.

Note: All shortlisted applicants will need to pass the required background checks. During the influenza season, all staff are required to provide evidence of a current influenza vaccination. If you are interested in a role, please ensure you apply online, as we do not accept emailed resumes.