Rostering Coordinator

Rostering Coordinator

Join a Team Where Your Work Truly Matters

At Wesley Mission Queensland (WMQ), your work helps ensure people receive the right care at the right time. As a Rostering Coordinator, you’ll play a critical role supporting Community In Home Care and NDIS services by coordinating staff and client schedules that keep our services running smoothly.

This is a fast-paced, people-focused role where organisation, communication, and compassion come together.

About the Role

Reporting to the Senior Coordinator – Rostering, you will:

• Plan, coordinate, and adjust client and staff rosters in line with service needs and Enterprise Agreements
• Communicate with clients, staff, and stakeholders regarding services and shift changes
• Manage leave coverage using internal staff and agency providers
• Maintain accurate records across systems including Alayacare and CRM
• Complete compliance-related rostering tasks, reporting, and general administration
• Escalate staffing risks and shortages when required
• Ensure all interactions are respectful, confidential, and aligned with WMQ values

What We’re Looking For

• Relevant business qualification or equivalent experience
• Proven experience coordinating rosters with minimal supervision
• Experience working with aged care and/or disability services
• Strong time management, problem-solving, and communication skills
• Proficiency in Microsoft Office; experience with Alayacare or CRM systems highly regarded
• Flexible, team-oriented approach with a commitment to learning

Essential Requirements

• Proof of vaccination status as required by legislation and WMQ policy
• Relevant probity checks
• Current Driver’s Licence and willingness to drive

Why Join WMQ?

• Make a real impact supporting people in need
• Be part of a values-driven, inclusive organisation
• Supportive team culture with opportunities to grow

WMQ is committed to reconciliation and strongly encourages applications from Aboriginal and Torres Strait Islander Peoples.

Ready to make a difference? Click Apply today.