SA / NT Collision Manager

A little about us

Capricorn is one of Australia and New Zealand's largest and most dynamic Member-owned organisations. Since 1974, we've provided our Members with financial and business solutions to make running a business easier. Our flagship Trade Account offers instant credit with over 1600 Preferred Suppliers, simplified monthly expenses, and a generous rewards program.

We have a strong foundation in the automotive and machinery aftermarkets. Our vibrant community includes over 31,000 Members across Australia and New Zealand, from national franchises to your local family workshop. Last year, Capricorn facilitated nearly $4bn in sales with our Preferred Suppliers.

At Capricorn, we're about more than just products and services. We work hard to ensure that our Members, Suppliers and People feel like they're part of something bigger - a community which is connected and supported to make a difference, while having some fun along the way!

Role Summary

Reporting to the Sales Manager - Collision, the Area Manager - Collision plays a pivotal role in delivering Capricorn's National Collision Strategy. This role is responsible for executing a clear, accountable action plan in partnership with key internal and external stakeholders, driving sustainable Membership and sales growth across a defined region or state.

You will focus on retaining and growing existing Collision Members while identifying and developing new business opportunities. Building strong, trusted relationships across Capricorn's Membership base, supply chain partners, insurers, industry associations and internal teams is critical to success in this role.

This is a work-from-home role that offers autonomy and flexibility, balanced with accountability and results. Frequent intrastate and interstate travel is required, with a significant amount of time spent on the road engaging directly with members and industry stakeholders.

Key Responsibilities & Capabilities
• Adapt quickly to changing business and market conditions, developing targeted action plans that leverage organisational strengths and address opportunities.
• Demonstrate a strong understanding of the Collision and Panel Repair Industry, including Insurers, Suppliers, Collision Repair networks and MSOs.
• Effectively manage competing priorities, deadlines and timeframes in a dynamic environment.
• Apply sound problem-solving skills to support Members and deliver commercial outcomes.
• Build and maintain strong relationships through high level interpersonal, customer engagement and communication skills.
• Leverage strong sales capability, commercial acumen and business awareness to drive growth.
• Negotiate confidently to achieve outcomes that balance member value and organisational objectives.
• Communicate clearly and professionally at all levels, both internally and externally.
• Work autonomously while actively sharing information and contributing to a collaborative team culture.
• Maintain attention to detail while managing a mobile, self-directed workload.

Experience
• Proven experience in sales, relationship management or high-level customer service (Collision or Panel Industry experience is highly regarded).
• Demonstrated success in a similar role, ideally within a cooperative or member-based organisation.
• Strong knowledge of the Panel and Collision repair segment, including:

oCurrent industry conditions and emerging trends

oKey industry sensitivities and success factors

oMajor industry participants and competitors.

Qualifications
• Membership of a relevant professional or industry organisation (desirable).
• Certificate in Sales or similar qualification (desirable).
• Sound understanding of business and corporate legislation, particularly as it relates to cooperatives and the Trade Practices Act (desirable).
• Current, valid Australian driver's licence (essential).

A little on life at Capricorn

Joining our community is about more than just a job, so here's what's in it for you:
• Work flexibility - We're all unique, and so are the ways in which we work. We have Hybrid (2 days working from home) written into our policy.
• Development Opportunities - your success is ours too. We provide training opportunities and development to give you the tools you need to grow.
• Paid parental leave - during life's most important times, we support parents' leave (for both parents) and their transition back to work.
• Get social - our social calendar is full, with a range of different virtual and face-to-face events to keep us connected.
• A place you want to be - from the sweeping city views, coffee on tap and the general buzz of our team, Capricorn is a place you want to be.
• A cherry on top - we've got a heap of benefits that our team actually use, including a fantastic reward and recognition program, wellness program, additional leave purchase and so much more!
• Amazing Benefits - Unlock amazing benefits at Capricorn. We offer all staff free gym membership near the office, discounted private health benefits and all-inclusive working from home kits to get you started!

Sound like you'd be a good fit?

If you are ready to become part of a growing community and make a real impact, get in touch today.

For further information, support with your application and details on Capricorn, please visit our website at capricorn.coop/careers