Sales Administration

About Ticketek Entertainment Group

Ticketek Entertainment Group is a global fan experience company that tickets, promotes and delivers live experiences that are impossible to forget.  In a distracted world where nothing beats real human moments, We make life better live!

Our Group includes; our Fan Experience Platform (Ticketek) that sells tickets and provides value added services, Event promoting, with businesses across Touring (TEG Touring), Sport (TEG Sport), and Family Experiences (TEG Experiences) and our digital business (Ovation) which focuses on delivering seamless data-driven outcomes for our fans and partner

About the Role

The Sales Administrator will join our Ticketek team based in Sydney. This role will work closely with the Hospitality Sales Team to ensure efficient day-to-day functions, accurate data management, and the seamless delivery of client packages and marketing collateral. 

What a day in the life looks like?

• Administration: proactively support the Sales Team by managing the Hospitality Inbox, anticipating department priorities and take on ad-hoc tasks, and developing high-quality sales materials and presentations.
• Client Management: serve as a key point of contact by providing timely information to clients and maintaining professional relationships with both internal and external stakeholders to ensure a premium experience.
• Reporting & Operations: execute precise data entry, assist with managing inventory spreadsheets, put together client packages and tickets, and work closely with the Finance representative to run and reconcile reports.

• Systems & Marketing: collaborate with the Hospitality team to draft EDMs and customer lists, ensure websites are up to date with hospitality packages and details and maintain sales collateral and support material.

About You

Essential experience & skills:

• 1-2 years of experience in a similar administrative or coordinator role.
• Experience presenting to leadership teams, Board of Directors, and addressing concerns.
• Proven ability to work quickly and accurately in a fast-paced environment, whilst managing conflicting deadlines and multiple projects.
• Proficiency in Excel with a sharp eye for detail in data entry and reporting.
• Strong interpersonal skills, with the ability to communicate effectively, maintain professional relationships, and build rapport with stakeholders.
• High levels of organisation, planning, and the ability to work pro-actively to support the team.
• Able to work with flexibility and cultural competency to maintain structure in a high-growth environment and work well in a collaborative, values-driven, and energetic team.

Desired experience:

• CRM & EDM: Familiarity with CRM platforms and a basic understanding of how to build and send email marketing (EDM) campaigns.
• Design Basics: Competency in Canva to create or update simple, on-brand social media and marketing graphics.
• Industry Context: A foundational understanding of the ticketing or entertainment industry (or a genuine passion for the space).

Here’s a taste of what TEG offers: 

• Complimentary event tickets
• Birthday and volunteering leave
• Wellbeing discounts & flu vaccinations
• Paid parental leave & free employee support (EAP)
• Global rewards and recognition
• Learning, development & career pathways
• A diverse, inclusive, and passionate team

Equal opportunities

TEG is an equal opportunity employer committed to embrace diversity, respect, and care for our people and communities. 

If there are any adjustments that need to be made to ensure you have a fair and equitable experience in our recruitment process, please advise us when scheduling your interview. 

*Only direct applications will be considered. No recruiters please*