Sales Administration Coordinator

Sales Administration Coordinator

Based in Greater Sydney, NSW

6 Month Maternity Leave Contract

Start Date: Mid-January 2025

About The Company

Steric Pty Ltd is a 100% family-owned Australian food manufacturer located in Western Sydney. We are proud of our Australian heritage and passionate about manufacturing quality food products.
We are looking for an enthusiastic individual to join our Sales team in the role of Sales Administration Coordinator, an individual who is naturally motivated to have a go and can reliably work across multiple functional areas within the business and our customer base. 

Role Purpose:

• Play a lead role in assisting the sales team with day-to-day administration.
• Follow-up Foodservice sales orders each morning. 
• Provide support in generating various weekly business reports through updating databases.
• Manage the ‘Inbox’ by following up on the various enquiries we receive.

Your Day to Day

• ​​​Follow-up Foodservice sales orders each morning
• Liaise with customers to resolve the day-to-day issues that can arise (incorrect price, stock status etc.)
• Answer inbound phone calls and emails from customers and be able to respond or direct the call to the right individual.
• Activate customer communications as required by the GM – Sales & Marketing or other channel managers (price increase notifications, product catalogue updates etc.).
• Populating customer sales data into various internal reports as required.
• Populating promotional analysis and marketing effectiveness reports as required
• Review competitor market activity as required.
• Prepare weekly reports as required for business reporting purposes.
• Book courier parcel pick-ups as required.
• Place periodic orders for stationery and general items required for the effective admin of the sales team.

Desirable Attributes

• Proven ability at building relationships with both internal and external stakeholders
• Able to use Excel and the broader Microsoft suite proficiently.
• The ability to work within given frameworks and manage workload to agreed outcomes.
• Experience in the FMCG / Foodservice channels would be advantageous.
• Sales and business reporting experience (SAP or similar business platforms)
• Experience in using customer portals and report platforms.
• Respect and value people. 

What we offer you in return:

• Competitive salary
• Training and development as required.
• A dynamic working environment
• Flexible working hours can be considered.

If you believe this role is for you and you have the experience we’re looking for, then apply! We can’t wait to hear from you.