Sales and Operations Coordinator

Sales and Operations Coordinator

About the Company

Waterproofing Integrity is a leading waterproofing consultant in the new construction and facility management spaces, based in Sydney and with offices in Newcastle and Brisbane. The business works across several hundred projects each year with a strong client base that is continually growing based on a commitment to serve our clients needs in compliance and effective installation of waterproofing systems. Located in Silverwater with easy access to Silverwater Rd, M4 and other arterial roads.

About the Role

We are looking for a Sales and Operations Coordinator that can come in and apply professional support role for the day-to-day operations of the business of sales, operations and administration. Reporting to the General Manager, the role will be tasked with contributing to effective sales and customer service; supporting our onsite team with scheduling, safety and induction requirements; and, contributing to invoicing and accounts requirements. 

The core responsibilities in this role will include:

• Manage incoming sales queries by phone, email or otherwise to ensure prompt response times
• Prepare proposals and liaise with clients
• Populate, maintain and administer customer database (CRM), assist with scheduling staff and assigning tasks as necessary
• Prepare and maintain records of involvement in current projects
• Contribute to website maintenance and social media content
• Assist Managing Director, General Manager, Accounts Manager and Office Manager as necessary on other tasks

The ideal candidate will have:

• Strong written and verbal communication skills
• Ability to prepare routine correspondence, emails and reports
• Excellent computer skills, including the ability to use spreadsheet and database applications
• Understanding of architectural plans or capacity to interpret with further training (preferred)
• Understanding of work health and safety (preferred)
• Proficiency in spreadsheets
• Willingness to participate in sales activities such as phone calls and presentations
• Work as part of a professional team committed to excellence
• Ensure accuracy in file management, task assignment and record keeping
• High attention to detail, excellent time management and the ability to multitask and prioritise
• An enthusiastic nature, willingness to learn and interest in developing within the business
• Current Drivers Licence based on current office location (Silverwater) and potential role requirements

This role has the potential to grow into greater responsibilities with the growth of the business.

Work from home is available one day a week once established.

If you feel that you have the skills and drive to not only be successful in the role but grow with the company, please apply.

Please apply to the role by using the Seek application process with your resume and cover letter addressing the role and responsibilities aligned with your skills, experience and/or capabilities.

Thank you for your interest in the position and the organisation.  Please note only short-listed applicants will be contacted for an interview.