SALES ASSISTANT / CUSTOMER SERVICE - Growth-Minded Organization

GARPEN is a growing national importer/wholesaler/retailer of industrial & commercial products including water transfer pumps, pressure washers, generators, compressors. We supply to a range of industries including mining, agriculture, construction.

Our Head office is based in Perth WA, we are now opening a full-service branch in Park Ridge Qld, we are seeking potentially 2-3 multi-talented sales/customer service staff to drive the business and provide top of class customer service sales/support. This role is office based and not suitable for WFH applicants.

Expectations:

• Highly organised reliable and proficient in interacting with a varied customer base. Ability to accurately and provide useful product information and effectively conclude sales enquiries.
• Technical knowledge of small engines, compressors, generators would be preferred however a willingness to learn through own initiative and seeking knowledge through questions would be well regarded.
• Provide up to date information on specifications, pricing, availability for customer enquiries.
• Assist in stock management by accurately processing sales orders, carrying out cyclic stock counts and biannual stock takes.
• Handling of credit card & cash transactions to process customer receipts against sales orders
• Be proficient in the use of computers, with a high level of data entry using Outlook, Word, Excel, Unleashed IMS, Xero
• Confidence in use of a forklift, an operator's license is preferred 
• Current QLD driver's license is also essential

Highly Regarded

• Excellent face 2 face & phone customer service skills
• Honesty & Integrity
• Have a positive CAN-DO attitude 
• Problem solving ability
• Must have appropriate Australian working rights
• Have a genuine interest in the industry
• Mechanical/Technical knowledge is highly regarded

The successful applicant/applicants will be joining a very friendly successful supportive team, you will be required to work with minimal supervision, therefore a mature enthusiastic attitude is well regarded.

The successful applicant/applicants will be joining a very friendly successful supportive team, you will be required to work with minimal supervision, therefore a mature enthusiastic attitude is well regarded