Sales Coordinator

icon briefcase Job Type : Full Time

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Job Description - Sales Coordinator

ABOUT US

PACCAR is a global market leader specialising in the design, manufacture and distribution of premium heavy commercial vehicles; Kenworth and DAF, related parts, leasing and financial services via an extensive dealer network throughout Australia.

THE OPPORTUNITY

A fantastic opportunity exists for a full time Sales Coordinator to join the Kenworth Sales Administration Team! Be responsible for administering the processing of all Kenworth truck orders and be the interface between Kenworth dealers and internal departments on all issues relating to sales order processing.

The Kenworth Sales Administration department is a busy hub within a large production facility. We are a central point of contact, and a conduit of information between external stakeholders –our Dealer network - and internal departments involved in defining and producing our customised trucks. We pride ourselves on facilitating accurate and tailored truck orders, and proactively troubleshooting any issue that arise, accessing our extensive network and knowledge base.

Our welcoming and collaborative team works to assist each other whenever needed, and to navigate constantly changing priorities and challenges. We work hard, but the playful banter, humour and snacks ensure we all leave smiling at the end of each day.

Managers of this department are dedicated to upholding and modelling a warm, friendly and inclusive environment, to ensure that work is as enjoyable as possible.

RESPONSIBILITIES

  • Importing and clarifying customer orders for Dealer Truck Purchase Order
  • Raising and processing Sales Change Orders and Unpublished Option requests
  • Preparing final truck invoices
  • Receive and review customised paint sketches from dealers within required time frames
  • Ensure all details on paint sketches are clear and comply with current requirements and capability constraints of the Production facility
  • Generate regular and ad-hoc reports as per scheduled timelines and requests
  • Provide exceptional customer service and facilitate problem solving by extensively liaising with dealer staff and internal departments
  • Update CRM database
  • ABOUT YOU

  • Excellent interpersonal and communication skills
  • Exceptional time management and organisational skills
  • Intermediate MS Office and relevant computer software skills
  • Inquisitive nature
  • High attention to detail
  • Motivated and positive attitude
  • Calm under pressure
  • WHY US?

    If you are looking for a fun, supportive team who constantly seeks to inquire, innovate and improve, then this could be the role for you!

    In return, PACCAR offers great working conditions, a friendly team environment, an excellent salary package including generous superannuation, salary sacrifice, corporate health benefits, education support and long-term employment and career opportunities.

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