Sales & Customer Service Coordinator

Company : Hoerbiger

Job Type : Full Time

Dandenong, Victoria

Number of Applicants

:

000+

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Job Description - Sales & Customer Service Coordinator

We offer

HOERBIGER Australia Pty Ltd has operated for over 36 years in Australia as a leading company in the Compression Technology sector. The Strategic Business Unit Compression Technology forms the backbone of the HOERBIGER group worldwide which has more than years of experience setting standards with performance-defining solutions for Industry.

This newly created full time role is available for immediate commencement based in Perth (Bibra Lake) and reporting directly to the Perth Branch Manager

This role will involve:-

Assisting with the day to day operations of a small but growing branch location and your responsibilities will include the following:-

Ensuring a high level of service is provided to customers, both internal and external at all times

Efficiently and accurately processing customer enquiries and orders using SAP and other internal systems

Ensuring the Quality Management System within HOERBIGER is adhered to

Working closely with company sales, service and engineering personnel

Maintaining relationships with customers to promote and retain business.

Managing information flow and dealing with different types of customer requirements.

Keeping customers informed of the status of orders.

Scheduling of workshop and field service activities

Requirements

Excellent communication and organizational skills, with good attention to detail

Sound computer skills

SAP (or similar) ERP system familiarity with aim to become process expert

Mechanical aptitude with ability to learn fundamentals of product and service offerings

Ability to work well with other staff in order to expedite enquiry and order processing

Good understanding of commercial trading processes

The position is full time onsite Monday to Friday.

You MUST have right to work in Australia - Australian citizen or Permanent Resident -The company cannot provide assistance at this time.

What you should bring with you

An opportunity to work for a global company that values your hard work

Relevant Training

Competitive salary

A supportive network of colleagues who strive for a friendly, positive work culture

Annual bonus scheme

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