Sales Department Manager

Job ID: 240749

Date posted: 27/05/2024

Our team within IKEA

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.

What you need to know

Working at IKEA has its benefits and rewards:
• Leave entitlements – 5 weeks Paid Annual, Paid Parental, Family & Community and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
• Bonus programme (where eligible)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional information:
• This role is Permanent, Full-time, 76hrs/fortnight.
• The internal job title for this role is Shopkeeper.
• Applications close Monday 10 June 2024.
• As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work alternating weekend shifts (both Saturday and Sunday).

About this work area

As Shopkeeper your responsibilities will include, but are not limited to:
• Securing & optimising sales and profitability of a multimillion-dollar home furnishing department, by taking ownership of the range and actively promoting the IKEA commercial priorities and volume commitments.
• Acting quickly on commercial opportunities and customer feedback, as well as keeping an active eye on competition, supply, and performance analysis.
• Ensuring that the shop is in excellent shape and fully stocked at all times so that customers can make a buying decision on their own.
• Creating an environment of trust by encouraging open, constructive, honest, two-way feedback with your team and other colleagues while providing an inspiring and motivating direction for co-workers and engaging them fully in the IKEA objectives.
• Support your manager in managing the recruitment, retention, performance management, succession planning and competence development of the team.
• Ensuring co-workers are actively supported in their daily work and you actively develop, coach and mentor your team through set reviews and on the job conversations.

As Shopkeeper you are and/or have:
• Passionate about home furnishing, love sales and have a and a desire to lead and motivate your own team within a leading retailer.
• Business-minded and result-driven, with a strong customer focus.
• Proven experience in delivering on sales KPI’S & budgets, with knowledge of how to maximise profitability and growth potential of your department.
• Previous experience managing and leading in a high-volume home furnishing business, with demonstrated success in driving sales growth.
• A growth mindset, where you view challenges as opportunities, value feedback as an opportunity to grow, and a deep curiousity to learn and develop and share your knowledge with others.
• An energetic leadership style: you thrive on the buzz you get from fast paced retail environment.
• Ability to influence and communicate effectively, that provides rapid customer-focused problem solving with a smile on your face.

We need people like you!

At IKEA, work is so much more than a job. Come join us!