Sales Engineer

About the Business

LiveU Pacific is the regional office of LiveU, the leading provider of live video and remote production solutions. LiveU Pacific is seeking to employ a Sales Engineer, a key role to help drive its continued growth. The LiveU Sales Engineer provides technical leadership across the region (Australia, New Zealand, Pacific Islands) for all LiveU current and prospective customers. 

Location: Castle Hill. NSW. 2154 (on site job)

About LiveU

LiveU is shaping the future of live video, powering video production workflows and cloud services for news, sports, and other verticals. Building on our global market leadership and innovation, LiveU offers the highest quality, reliable and cost-effective end-to-end solutions for all types of live productions. Our broad portfolio ranges from our portable production-level field units and smartphone apps to satellite/cellular hybrid solutions and next-gen cloud-based IP management, orchestration, ingest and distribution solutions. With over 5,000 customers in 150 countries, LiveU's technology is the solution of choice for global broadcasters, sports, and other organizations (including government, education, public safety, enterprise, and production houses), streaming live video to TV, mobile, online, and social media.

Job Tasks and Responsibilities:

• Serve as a technical lead for the Oceania region 
• Lead the engineering activities and projects to promote sales goals
• Support the sales team with all required technical sales activities including customer demonstrations, trials and POCs
• Lead technical discussions with strategic customers and coordinate solution development with company HQ functions 
• Initiate and manage training and support partner sales activities  
• Manage exhibitions and roadshows in the region including setting up and managing the demonstrations
• Gather requirements from the market and provide priorities to the product team and company roadmap
• Work with the global customer success team to provide local support to solve customer issues as required

In addition, operational technical activities to support business requirements such as:

• Preparing and testing units before shipping to customers
• Supporting rental activities by testing and preparing units for rental activities and receiving the units at the end of the rental period

To be considered for this position, applicants must meet the essential criteria listed below:

• Bachelor’s degree in Computer Science, Engineering, a related field or equivalent practical experience in a technology role 
• Minimum 2 years’ experience in customer facing engineering role or similar position
• Experience in tailoring and managing solutions projects for customers 
• Experience in broadcast productions, online video and telecommunications 
• Knowledge in Linux and cloud solutions
• Ability to work under pressure and on multiple projects
• Excellent communication skills, both verbal and written in English
• Strong presentation skills  
• Able to travel domestically and internationally, if required