Sales Support Coordinator / Administrator

SALES CO-ORDINATOR

Client & Sales Administration Support (Aboriginal Identified Role)

IPA are seeking First Nations candidates for this Identified Client & Sales Administration support role.

Our client, is a division of a top 20ASX company with over 100,00 employees they are a trusted partner in workwear solutions and Australia's largest workwear provider, manufacturing over seven million units each year.

Our client prides themselves on a continuous investment in innovation, market knowledge, pioneering ideas, and a commitment to sustainability practices. They work as one team and put their customers first, and they do this with integrity and are passionate about what they do!

Joining the team is an opportunity to thrive in an inspiring, safe, and inclusive community.

ABOUT THE ROLE

As the Sales Coordinator, you will be responsible for delivering customer service to account customers by operating as the key internal administrative contact. Support the Sales Manager, Senior Account Manager, Account Managers, customers, and the team through actively assisting them in driving sales and exceeding customer expectations.

Excellent administrative skills are essential in this role, Previous experience in a Sales role isn't required - those with strong data entry skills and computer literacy will be suitable duties will include but are not limited to:

Providing strong client support in a prompt and professional manner

Generating daily backorder reports and analysis

Supporting the team by actively managing KPI performance- highlighting and offering solutions for low stock levels or system issues

Anticipating future stock issues and communicating to team

Daily reviews of what is open/allocated/pick for each client

Be the primary point of contact for customer service for order related issues.

Support the team for customer indent ordering period

Work with other departments across the business as required to identify issues and deliver results within the scheduled timeframe

Review client orders at the close of each indent ordering period against forecast POs placed with the suppliers to identify exceptions.

Provide monthly reports for team on all outgoing styles, opening stock, sales, closing stock - units and $ value

Produce accurate data to team to facilitate forecasting and increase visibility of sales

Produce scheduled contracted reporting for clients that presents the months sales, KPI results and current stock holding for the client within contracted days

ABOUT YOU

Computer literacy (intermediate excel, intermediate word)

Accurate Data Entry Skills (Alpha - Numeric)

Strong Communication Skills

Great Problem-Solving Skills

Good at planning and organising

Ability to manage competing priorities

Excellent Time Management

Initiative

This role offers a great opportunity to join a great team of like-minded, hard-working people who are passionate about achieving the company's vision, growth and objectives.

Excellent benefits, a competitive salary, Hybrid work arrangements and opportunities to further your career within a company that aspires to build a culture where diversity and inclusion is celebrated!

APPLY NOW!

Reference # 210070343_169163581532693