Sample Receipt Officer

At ALS, we encourage you to dream big.

When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. 

About the Role

The ALS Environmental Division in Mudgee are seeking a highly organized Sample Receipt Officer to be the first point of contact in our busy lab. In this role, you’ll be responsible for receiving, sorting, and registering samples, liaising with clients, and ensuring smooth sample distribution.

You’ll also handle phone and email inquiries while maintaining accurate records. Ideal candidates have strong attention to detail, great communication skills, and a customer-focused mindset. TAFE or university qualifications are a plus but not essential. 

This is a casual opportunity. Hours will most often be across 3 – 4 days, Monday to Friday between 9:00AM to 3:00PM.
   
The day to day

• Greet and assist clients by phone and in person

• Process incoming sample deliveries into the laboratory, including the sorting and labelling of samples

• Read and understand client Chain of Custody (CoC) documentation, including analytical testing requirements

• Accurately enter information from the client CoC documentation into the ALS LIMS system

• Liaising with clients (internal and external) regarding sample submissions and related queries

• Manually move samples and eskies around the laboratory utilizing provided equipment (typically around 15kg)

• Maintaining an excellent standard of occupational health and safety

• Maintaining a clean and tidy work environment

The Essentials:

• A genuine interest in the Science industry

• TAFE or university qualifications desirable but not essential.

• Positive and responsive with a customer focus to deliver professional and quality service.

• Superior attention to detail and a commitment to high quality work

• Strong computer skills including MS Office suite

• Ability to process multiple concurrent requests efficiently and accurately

• An understanding of laboratory safety and chemical hazards would be beneficial but not critical

• Excellent communication, organisational and time management skills

• Ability to learn and retain high levels of information

Working at ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.

Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. 

At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. 

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

Everyone Matters

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.

ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request. 

Eligibility
To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.

How to apply
Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.