SAP Basis Consultant - Support

DyFlex is an established SAP Platinum Partner with offices across Australia. We are recognised as a leader in our area of SAP expertise. We deliver fit for purpose SAP solutions, and our services range from greenfield and brownfield implementations, change management to ongoing Aftercare services and support. In 2025, we have been awarded ✓ Best Performing Partner in Australia for S/4 HANA Public Cloud, ✓ Best Performing Partner in Australia for Speed of Delivery, ✓ Best Performing Partner in Mid-Market and ✓ Highest Selling Partner in Australia.

We are seeking a mid-level tier SAP BASIS Consultant to be based in one of our offices or in a WFH setup. As an SAP BASIS consultant, you will be a member of an hands-on Aftercare team and will be responsible for ongoing administration, support and maintenance of solutions across a diverse range of different industries. This is a role that requires the successful applicant to work independently on support and high-level technical incident or change management work. You will be in a customer-facing position, handling complex technical requests.

TASKS AND RESPONSIBILITIES

• Work directly with all relevant Stream/LoB team members to implement functions and enhancements across the SAP application footprint as well as administer and maintain the SAP technical landscape. Tasks not limited to but including:
  
  • System installations
  • System Patching and Upgrades (Stack and Release)
  • Heterogeneous and homogenous system copies
  • Full stack OS, application and database administration
  • SAP application and database performance tuning
  • Technical Configuration Management – BAU
  • Incident resolution and management
  • Problem/Case management
• Perform SAP BASIS technical consulting, including service restorations/impact analysis release management, and roadmap understanding for process/systems enhancements within the SAP application landscape and lifecycles

• Implement configuration changes in non-production environments; perform post/technical verification testing of the changes prior to promoting to production via approved transport policies/processes to ensure system integrity and stability

• Provide SAP access and security functional advice, guidance and or review services to other teams within the support model including preparation of training documentation or how to guides/runbooks as and if required.

SKILLS AND EXPERIENCE

• At least 5+ years of SAP experience with broad knowledge of leading-edge SAP technology in ERP and S/4HANA, BW/4HANA, Cloud Connector, BTP Cockpit as well as legacy components such as NetWeaver AS Java, SAP BW & SBOP BI/DS technical admin etc. experience should also include administration of connectivity to all SAP Cloud Products.
• Solid SAP Basis and ideally security knowledge encompassing all areas of system administration, performance and lifecycle management.
• Must have experience in a multi-customer environment in a consultancy (SAP Partner).
• Working knowledge and experience with various SAP components, operating systems and database technologies.
• HANA system administration incl. HSR as well as at least two other RDBMS types such as MSSQL, MaxDB, DB2, Oracle etc.
• PSE and certificate management.
• Favourable skillsets would include: Working with SAP ECS, SSO – SAML2, SNC & X-509/Kerberos, HANA, MSSQL, Oracle, Linux, Disaster Recovery execution, Heterogeneous System Copies, Solution Manager, Cloud ALM and Focus Run.
• Advantage: Experience and know-how of cloud environments such as RISE, Azure and/or AWS.
• Exceptional troubleshooting techniques, examples for full RCA and remediation of incidents with adherence to business processes, SLA’s and SAP on platform/database best practices.
• Effective English communication skills to collaborate with customers.
• Must be self-sufficient, organised and proactive.
• Ability to multitask & prioritise workload to ensure deadlines are met.

We can offer work on some of the most interesting SAP work allowing you to expand your skill set, grow and develop with our organisation. This is an opportunity to work with a great hands-on team and leverage your skills with an established and renowned SAP Partner.

DyFlex is committed to providing a safe, flexible and respectful environment for staff free from all forms of discrimination, bullying and harassment. We are proud of our diverse and inclusive team as only together we can continually improve ourselves and achieve best outcomes for our customers– we are the region's leading SAP Platinum Partner!

Please note, that we do not offer any sponsorship for this role, so please ensure that you are stating in your application that you have Australian work rights.