SAP EWM Consultant - Contract - Melbourne

Requirements

• Provide L2/L3 production support for SAP EWM modules.
  
  


• Analyse, troubleshoot, and resolve incidents, service requests, and system issues within agreed SLAs.
  
  


• Support inbound, outbound, internal warehouse, and inventory management processes.
  
  


• Monitor EWM queues, IDocs, RF framework, and background jobs.
  
  


• Coordinate with cross-functional teams (MM, SD, PP, TM, BASIS, ABAP) for issue resolution.
  
  


• Perform root cause analysis and implement preventive solutions.
  
  


• Support system enhancements, configuration changes, and minor developments.
  
  


• Prepare and maintain functional documentation, SOPs, and knowledge base articles.
  
  


• Assist with testing (unit, integration, UAT) and transport management.
  
  


• Support warehouse users, provide training, and handle user queries.
  
  


• Participate in cutover activities, go-live, and hypercare support as required.
  
  

• Strong hands-on experience in SAP EWM Support (Embedded or Decentralized).
  
  


• Good understanding of:
  
  

• Experience with RF Framework, Handling Units (HU), Wave Management, and Manifest Management (if applicable).
  
  


• Knowledge of integration with S/4HANA (MM, SD, PP).
  
  


• Ability to debug and work with ABAP developers for issue resolution.
  
  


• Familiarity with monitoring tools (/SCWM/MON, SMQ1/SMQ2, SLG1).
  
  


• Good communication and documentation skills.
  
  

• SAP EWM Certification • Experience in S/4HANA EWM
  
  


• Exposure to warehouse automation or third-party integrations
  
  


• Experience in 24x7 support environments