Scanning Quality Officer

Permanent Full Time | 40 hours per week, with a monthly ADO

$35.14 per hour (HS2)

About the Role

The Health Information Services department is looking for a highly motivated & innovative individual to join the team as a Scanning Quality Officer. This position is responsible for maintaining a scanning quality program and assisting in achieving a high level of scanning quality to support patient care, meet industry key performance indicators and to facilitate destruction of source records. The role calls for applicants who can demonstrate excellent communication, interpersonal and presentation skills, with demonstrated proficiency in delivering effective training and an eye for detail and data analytical skills.

Key Responsibilities

• Maintain a robust quality program for clinical record scanning incorporating.


• Collect, analyse and report of scanning quality and activity data and HIS KPIs.


• Quality checking (QC) scanned medical record content.


• Feedback of quality audits to scanning staff.


• Documentation of scanning quality program.


• Assistance and promotion of achieving and maintaining scanning quality KPIs.

Skills & Experience

• Able to demonstrate excellent communication, interpersonal and presentation skills and the ability to develop and maintain effective working relationships.


• Demonstrated proficiency in delivering effective training and constructive feedback to staff.


• Demonstrated critical and analytical thinking in identifying and resolving problems.


• Demonstrated proficiency in the use of computers enabling the correct and timely information to be added into the Electronic Digital Record.


• Previous experience in scanning & digital medical records is desirable, but not essential.

To see a full copy of the Position Description please click here.

Culture & Benefits 

At Grampians Health, we recognise our staff are our greatest asset.  We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.

• Flexible work arrangements and purchase leave opportunities


• Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays


• Access to Fitness Passport membership


• Staff rewards and recognition programs

Interested?

Click APPLY or if you wish to discuss the role prior to applying, contact Therese O’Shea, HIS Operations Manager, on 03 5320 6873for a confidential discussion. Please include a cover letter with your application.

Job applications close: 26 August 2026.

If you are currently employed at Grampians Health, please sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet.

About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell. 

Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.

Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check. All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.