Scheduling Coordinator

Make a meaningful difference every day. Join Salvos Home Care and play a vital role in enabling older Australians to live safely and independently in their own homes. As a Scheduling Coordinator, you’ll be central to the smooth delivery of community care, ensuring the right support is in place at the right time.

Why Work With Us

• Permanent full time role with flexible work arrangements
• Generous tax savings with Not for Profit Salary Packaging
• Supportive team environment with training and development opportunities
• Work for an award‑winning, values‑driven not‑for‑profit organisation

ABOUT THE ROLE

We’re seeking an organised and customer‑focused Scheduling Coordinator to support the delivery of high‑quality community care services. In this role, you’ll coordinate client schedules and staff rosters, work closely with internal teams and external agencies, and ensure services are delivered efficiently, accurately and in line with quality and compliance requirements. This is a full-time position located in Sunshine, VIC.

What you’ll be doing:

• Coordinating and maintaining client service schedules and staff rosters
• Allocating staff based on skills, availability and client preferences
• Managing agency staff usage and supporting workforce planning
• Liaising with clients, carers, Care Partners and internal stakeholders
• Reconciling timesheets and supporting payroll processes
• Maintaining accurate records and supporting compliance and reporting requirements
• Providing responsive, high‑quality customer service to all stakeholders

You’ll be part of a collaborative and supportive team, contributing directly to the reliable delivery of community care services.

ABOUT YOU

You’re highly organised, detail‑oriented and motivated by making a positive impact through your work.

You will bring:

• Experience in scheduling, rostering or administration (aged care, health or community services preferred)
• Strong time management skills with the ability to prioritise in a fast‑paced environment
• Excellent communication and relationship‑building skills
• High attention to detail and confidence working with multiple systems
• A customer‑focused, solution‑oriented mindset

A genuine alignment with The Salvation Army’s mission and values is essential.

• BENEFITS

  •  Access to generous NFP salary packaging of up to $15,900 (save on tax)
  • Access to relocation benefits through salary packaging options
  • Access to meal and entertainment benefits of up to $2,650through salary packaging
  • Paid parental leave
  • Flexible work arrangements supporting you to achieve your work-life balance

  • Access to Fitness Passport

  • Access to exclusive financial, retail and lifestyle discounts and benefits

  • Novated car leasing

  • Employee assistance program - free and confidential counselling service

  • Career progression opportunities

  • Making an impact – socially and environmentally – with one of the most loved charities in Australia 

To apply for this opportunity, please click on the 'Apply' button below to be taken to our online application process.

Applications will be reviewed on receipt and will be accepted until the position is filled.

Job offers will be subject to a National Criminal History Check as per Police Certificate Guidelines for Aged Care Providers.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration