Security Contract Manager - US Consulate

About the Company 

As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au.

About the role:

MSS Security is seeking a highly skilled and experienced Project Manager to oversee and coordinate security operations at the U.S. Consulate. This is a key leadership role responsible for managing a team of up to 15 security staff and 2 supervisors. As the Project Manager, you will be the primary point of contact for the U.S. Government, ensuring all security measures are implemented to the highest standards. This is a full-time, permanent position (40 hours per week, 8:00am - 5:00pm). A fully funded company car, available for both work and personal use, and a mobile phone are included.

 Duties included but not limited to:

Key Responsibilities:

• Lead, supervise, and mentor security staff and supervisors

• Manage daily operations in conjunction with the Supervisory team and maintain communication with the Contracting Officer’s Representative

• Monitor and provide advice regarding security threats, ensuring compliance with U.S. requirements

• Oversee rostering, recruitment, performance, and disciplinary processes

• Manage financials, including invoice approvals and budget oversight

• Ensure contract compliance and high-quality service delivery

• Drive KPI performance and implement continuous improvement strategies

• Maintain accurate records and update SOPs

• Conduct audits, manage client reporting, and produce monthly/quarterly reports

• Handle customer feedback and staff attendance issues

Systems:

• Overseeing efficient and effective use of Pronto, RoleCall and TM1 in assisting Commercial managers to efficiently and effectively manage their month-end close, assess client/site profitability and manage Profit Improvement Plans and waste reduction

 Employee Engagement:

• Providing assistance where required to state / divisional team where resourcing gaps exist

• Providing periodic reviews/audits, action plans and coaching to ensure best practice processes and procedures across our state offices

• Participating in recruitment and competency development plan discussions as required by the Chief Financial Officer

• Coaching new employees and or as development needs require

• Coordinating, arranging and leading monthly teleconference with the Commercial Managers

• Business Partnering including

• Profit improvement strategies

• Customer profitability

• Revenue analysis

• Pricing review

• Contract review

• Contract costing

• EBA and Award knowledge

 Financial Management & Strategic Direction:

• Periodic customer profitability and negative contribution customer review and negotiations

• Developing and improving a methodology and practice for measuring site profitability

• Developing and improving a standard Costing Model

• Improving the quality and reliability of Costing skills and practices across all business units

• Overseeing the costing of all National Tenders and all Tenders over $1m per annum in Revenue, including risk assessment

• Improving business profitability by assisting Commercial Managers in driving their Profit Improvement Plans

• Developing and implementing initiatives as part of the Annual Planning Process

• Improving quality and usefulness of decision-making information

• Standardising and improving efficiency of processes and procedures which are common across all business units

• Maintaining a focus on LCR management and reporting based on actual data not theoretical costings

• Developing, maintaining and rolling out standard (or harmonised) state and consolidated balance scorecard and KPI’s

• Assisting in analysing Customer profitability

• Standardising and improving efficiency of Month end close and reporting processes across all business units

• Providing a linking role between the FP&A team and Commercial Managers with respect to Forecasting and Budgeting

• Producing project plans

• Producing guidelines

• Improve controls and management around the annual price increase process

• Providing analytical support to states/divisions

• Enterprise Agreement analysis to ensure costing compliance

• Participating in agreed projects and initiatives as required

• Ensuring business continuity with Commercial Managers

• Ensuring commercial activities are aligned to business strategies and goals

• Managing the Uniform contract with The Workwear Group, with the aim to optimise spend and satisfy the expectations of the service delivery teams

• Managing the Motor Vehicle contracts with LeasePlan and Summit, with the aim to optimise spend and satisfy expectations of the service delivery teams

• Managing the Workers Compensation program, with the aim to reduce premiums through collaboration with key stakeholders across the business units

• Any additional duties as requested by Management

Skills & experience

• 10 years of experience in police, military, or security management (highly desired)

• Solid understanding of access control and security operations

• Proficient in Microsoft Office and basic communications systems

• Strong leadership and team management skills

• Certificate IV in Training and Assessment (highly desired)

• Valid Victorian Security licence

• Cert II or higher in security operations

• Valid Victorian drivers licence

• Willing to undergo extensive site clearances

• First Aid & CPR (or willing to obtain)

• Working with children's check (or willing to obtain)

Master Licence Number: 409-987-30S

How to apply

MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.

We are proud to:

• be certified by the Workplace Gender Equality Agency,

• be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.

Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV.

Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.