Security Manager - Hospital

About the Company 

As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au.

MSS Security is seeking an experienced Site Manager to oversee the day-to-day operations at Casey Hospital located in Berwick. This role is responsible for ensuring the effective delivery of security services, leading and supporting the on-site security team, and fostering strong working relationships with key stakeholders. As Security Manager, you will lead all hospital security operations, ensuring the safety of patients, visitors, and staff. You will manage and develop the security team while ensuring compliance with legislation, contracts, and organisational policies.

Duties include but are not limited to:

• Supervise and support a team of security guards through briefings, performance reviews, and ongoing coaching, mentoring, and training
• Respond to and manage incidents, liaise with emergency services, monitor community safety concerns, and develop site-specific security strategies to address emerging risks
• Build positive relationships with hospital staff, local authorities and represent the security team in hospital meetings and stakeholder discussions
• Maintain records, ensure staff follow legal and hospital guidelines, manage investigations and disciplinary actions, and uphold SOP and site requirements.
• Monitor CCTV, alarm systems, and site access to maintain a safe environment
• Manager rostering, recruitment, performance and disciplinary matters while ensuring contract compliance and high-quality service delivery
• Drive KPI performance, lead continuous improvement initiatives and maintain accurate records and SOPs
• Conduct audits and prepare monthly and quarterly client reports

What We’re Looking For

• Minimum of 3-5 years’ experience in a Security Manager role
• Proven experience in hospital or government environments, ensuring compliance, ethical practice, and managing investigations
• Experience building positive relationships with staff, stakeholders, and external authorities
• Experience monitoring security systems such as CCTV, alarms, and access control
• Ability to develop and implement site-specific security strategies

Requirements:

• Full Australian Working Rights
• Victorian Security License (Control Room Endorsement is advantageous)
• Certificate II in Security Operations (or higher)
• First Aid & CPR
• Working with Children’s Check or willingness to obtain
• Availability to work a 24*7 rotating roster
• Up-to-date vaccinations including COVID-19, Hepatitis B, Varicella, Measles (2 doses), and Pertussis booster within the last 10 years
• Willing to undergo a National Police Check and medical clearance

Master License Number: 409-987-30S

How to apply

MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.

We are proud to:

• be certified by the Workplace Gender Equality Agency,

• be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.

Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV.

Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.