Security Operations & Cash In Transit Manager

• Oversee day-to-day operations, including performing Cash In Transit (CIT) services, ensuring compliance with security protocols and regulatory requirements.
  


• Implement and monitor safety protocols to ensure the security of personnel, clients, and assets.
  


• Optimize operational efficiency by managing costs while maintaining service quality across both locations.
  


• Supervise a small team of security officers, providing hands-on leadership to ensure compliance with industry standards and company policies.
  


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• Identify and capitalize on business opportunities within the region to expand the client base and increase market share.
  


• Foster relationships with existing clients and explore opportunities to cross-sell additional Protective Security solutions.
  


• Conduct market research to identify potential clients and service gaps, aligning business development strategies with regional market demands.
  


• Actively participate in tenders and proposals, particularly targeting large contracts (e.g., government, hospitals, retail, transport, hospitality, accommodation, and commercial sites).
  

• Lead, mentor, and support security staff, ensuring high performance and operational consistency.
  


• Collaborate with the head office to ensure accurate operational and financial reporting, including budgeting, forecasting, and compliance tracking.
  


• Serve as the main point of contact for clients, addressing concerns and ensuring high levels of customer satisfaction.
  


• Provide strategic leadership, implementing continuous improvement processes to enhance service delivery across the regions.
  

Requirements

• Proven leadership: Experience managing multi-site security operations, including Cash In Transit (CIT) services.
  


• Business growth mindset: Demonstrated success in identifying business opportunities, driving revenue growth, and expanding client portfolios.
  


• Operational expertise: Strong understanding of security regulations and compliance standards.
  


• Client relationship management: Ability to maintain and grow long-term client relationships, ensuring satisfaction and service retention.
  


• Problem-solving and decision-making: A proactive leader who thrives in a fast-paced, autonomous environment, capable of making key decisions that balance operational needs and business growth.
  

• Security Providers License with Cash In Transit and other relevant functions
  


• Manual Driver's License
  


• Certificate III, IV, diploma, or higher education in Security/Risk or Business Management fields
  


• First Aid/CPR
  


• Other relevant qualifications and licenses such as a Security Guard Employee Weapons License may be required, although they are not mandatory if you are eligible to obtain them later.
  

Benefits