Senior Account Director

Commercially savvy? Client centric?  Focussed on growth?  Join our award-winning agency!

ABOUT TRA

TRA is a leading insights agency that practices the art of knowing people. We combine behavioural science, data and marketing thinking to solve complex problems for organisations across Australia, New Zealand and beyond.

We’re a diverse group of curious thinkers who love tackling big questions and uncovering the stories behind the data.

TRA is also one of the most awarded insights agencies in the region, including:

• Research Agency of the Year (AU/NZ) – B&T Awards 2024
• AFR BOSS Most Innovative Company – Professional Services (2024)
• Campaign Asia-Pacific Market Research Agency of the Year (Gold)
• ESOMAR Global Gold Award for Excellence in Research (2025)

We’re looking for a Senior Account Director with strong quant skills to join our Melbourne team.

You will lead several of TRA’s most important client partnerships, ensuring the work we deliver is consistently exceptional and strategically impactful.

This is a senior client leadership role responsible for building trusted relationships with senior stakeholders, expanding the scope of our partnerships, and leading teams to deliver high-quality insight and strategy.

The focus is on strengthening client relationships, identifying opportunities within existing partnerships, and delivering outstanding work.

KEY RESPONSIBILITIES

• Building strong, trusted relationships with senior client stakeholders
• Growth and expansion of existing client accounts
• Ensuring that high-quality, impactful work is delivered to clients
• Teams are motivated and high performing
• Projects are delivered efficiently and profitably

ABOUT YOU

You’ll bring:

• Research agency experience (minimum of 6 years) with a focus on quant
• Strong track record managing large client relationships
• Ability to translate insight into clear strategic recommendations
• Excellent storytelling and presentation skills
• Strong commercial awareness and project management capability
• Experience mentoring and developing team members

At TRA you’ll work alongside some of the smartest people in the industry, tackling interesting problems for leading organisations.

• Do the best work of your life, alongside some of the greatest thinkers you’ll encounter in your career and be part of the formative TRA Melbourne team as we continue to grow our footprint.
• Our dedicated Academy Training program allows you to grow and develop while doing incredibly valuable work.  
• You’ll be working in a dynamic, modern office at the Commons, Collingwood.
• We are a curious, creative, and multi-disciplinary team committed to delivering amazing work built on values of collaboration, creativity, and clarity. 
• We have regular social events, some flexibility to work from home, and a competitive salary package to underpin the experience! 

If you’re curious, apply now! We’d love to hear from you.