Job Description - Senior Account Manager

About Us

JOLT is a global leader in electric vehicle charging and digital out-of-home media, creating smarter ways for people and brands to move. Operating across the United States, Canada, the U.K., Australia, and New Zealand, JOLT is helping make it faster, easier and simpler for drivers everywhere to switch to electric vehicles. The company combines accessible, reliable EV charging with a digital advertising network that connects brands with consumers at key moments in their daily journeys. By integrating sustainable infrastructure with data-driven media, JOLT delivers measurable impact for advertisers while helping accelerate the shift toward electric mobility worldwide. Recognized by TIME and Statista as one of the world’s top 250 greentech companies, JOLT continues to expand its mission to make charging convenient, accessible, and built for the future.

We are looking for a relationship-driven Account Manager to maintain and grow partnerships with our existing clients, driving revenue while ensuring a high level of client satisfaction. In this role, you will oversee a portfolio of key accounts, working closely with clients to understand their needs, deliver tailored solutions, and maximise sales opportunities. You’ll bring strong relationship-building skills, strategic thinking, and a proactive approach to managing and expanding client accounts.

Client Relationship Management

Build and maintain strong relationships with key accounts, serving as the main point of contact for all client inquiries and requests.

Conduct regular check-ins and meetings with clients to assess satisfaction levels, identify new opportunities, and address any concerns.

Account Growth and Revenue Generation

Identify upsell and cross-sell opportunities within existing accounts to maximize revenue.

Develop and implement account plans to drive growth and meet sales targets

Strategic Account Planning

Develop strategic account plans aligned with client goals and objectives.

Collaborate with internal teams to tailor solutions and offerings to meet the unique needs of each client.

Forecasting and Reporting

Provide accurate sales forecasts and regular reports on account performance to senior management.

Analyze sales data to identify trends, opportunities, and potential areas for improvement.

Issue Resolution and Client Support

Act as a liaison between clients and internal teams to resolve any issues or concerns in a timely and efficient manner.

Ensure that client needs are met and expectations are exceeded at all times.

About you

Proven experience in account management, sales, or related field.

Strong communication and interpersonal skills.

Strategic thinking and ability to develop and execute account plans.

Results-driven with a focus on achieving sales targets and objectives.

Ability to build and maintain strong client relationships.

Proficiency in CRM software and Microsoft Office suite.

We’re looking for smart, ambitious, top-calibre talent who thrives in a fast-moving, high-growth environment. Even if you don’t tick every box, if you’re passionate about accelerating the shift to zero-emissions mobility and driving meaningful impact, we want to hear from you

To Apply

We're trying to make a difference at JOLT and need entrepreneurial team players who can problem-solve and thrive in ambiguous environments. Even if you don't think you're the perfect fit - that's ok! If you're passionate about what we're doing at JOLT, we want to hear from you!

Our customers come from all backgrounds and it's important that our staff do too. If you think you could add value to our organisation, apply now and let us know why JOLT is the right fit for you.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Senior Account Manager