Senior Account Manager (Cybersecurity)

We are Triskele Labs, one of Australia's leading sovereign cybersecurity providers, and what sets us apart is how we operate. We run our own Security Operations Centres (SOC), we stay close to our customers for the long term, and we measure ourselves on whether they get genuinely more secure, not on what we sold them last quarter. We do not sell point products and disappear. We take customers on a journey, and we are looking for someone who can lead that journey commercially.

You will own and grow a portfolio of mid-market and corporate accounts, inheriting an established book of clients with real room to grow, a delivery team with the technical depth to back you, and a leadership team that wants you to operate like a partner, not a vendor who surfaces when a renewal is due.

The role

You will be the trusted advisor your customers call first. You will understand their environment, their risks and their roadmap, and bring the right capability from across Triskele Labs to help them get ahead. Growth comes from value, not pressure. When you genuinely help a customer mature, expansion is the natural next step. This is a hands-on, year-round relationship, not a quarterly check-in.

What you will do

• Own the commercial plan, forecast and growth target for each account in your book
• Map the white space across your portfolio and build account plans that turn it into growth
• Lead renewals early and on value, never as a last-minute scramble
• Identify and convert cross-sell and upsell across the full portfolio, including DFIR retainers
• Run and present governance meetings that surface uplift and opportunity
• Build multi-year maturity roadmaps and bring customers along stage by stage

How we work, and why AI is not optional

AI is how the job gets done here. We expect you to use AI and large language models every day, to research accounts, map white space, build account plans, prepare for governance sessions and simply move faster than the market. This is a genuine requirement of the role, and you will have KPIs tied to it. If you are already weaving AI into how you work, you will feel at home. If you are not, this is not the role for you.

What you will bring

• A track record of growing an existing account base, not just defending renewals
• Genuine technical credibility, so you can hold a real conversation about a customer's environment without an engineer in the room for every sentence
• A working understanding of the Microsoft E3 to E5 journey, IDAM, DLP, and how detection and response fit together
• The ability to talk credibly to Cyber Threat Intelligence, Detection Engineering and Breach and Attack Simulation
• Fluency moving between an executive audience and a technical one, and translating each for the other
• A consultative, partner-first mindset and the ownership to run your book like your own business

What the role asks of you

This is a senior, customer-facing role. Expect to attend events outside standard hours, including evenings and weekends, and to travel interstate when an account needs you there. We are upfront about that, because the right person sees it as part of building real relationships.

Why Triskele Labs

An established book with genuine expansion opportunity, a delivery team that makes you look good because the work is genuinely strong, a direct line to the Chief Revenue Officer, and a business that backs the partner approach rather than paying lip service to it.

How to apply

A cover letter is mandatory. Address it to Billye Atout, Chief Revenue Officer, and tell us how you have grown an account base and how you already use AI in your work. Applications without a cover letter will not be considered. Attach your CV and apply now.