Senior Advisor, Public Affairs, QLD

Working at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions—building and operating safer, smarter, and more sustainable roads—to solve pressing transport challenges that are slowing cities down.  

About the role  
  

We’re seeking a Senior Public Affairs Advisor to join our QLD team and play a key role in strengthening how we connect with the communities we serve. 

Working across multiple operational assets, you’ll help drive best-practice community engagement, manage stakeholder issues, and protect and enhance organisational reputation.  

You’ll work across a complex and high-profile environment, partnering with internal teams and external stakeholders to deliver effective community engagement strategies and outcomes. 

You’ll join an innovative team, who are focused on ensuring community concerns are proactively managed while supporting the organisation’s long-term reputation and social licence to operate. 

As our Senior Public Affairs Advisor you’ll contribute to lasting and positive changes that shape the future of our cities and communities. It’s meaningful, challenging and exciting work.  

Day-to-day, you will:  

• Lead community and stakeholder engagement activities across QLD assets  

• Respond to and coordinate resolution of community enquiries, complaints, and issues  

• Proactively identify community risks and develop strategies to mitigate reputational impact  

• Develop and deliver engagement and communication programs for local communities and stakeholders  

• Create compelling content and communications materials  

• Support and deliver community and stakeholder events  

• Maintain accurate records and provide regular reporting on engagement activities  

• Collaborate with internal teams (Project Delivery, Maintenance, Operations, Corporate Affairs, Customer teams) and external stakeholders including councils, contractors, and community 

This role will suit someone with a curious mind and transferrable skills and experiences, including:  
  

• Experience in public affairs, communications, or community engagement roles  

• Strong stakeholder management and relationship-building skills  

• Proven ability to manage sensitive issues and community concerns  

• Excellent written and verbal communication skills  

• Strong organisational skills with the ability to manage competing priorities  

• A proactive mindset with sound judgement and high attention to detail. 

If you meet some of these requirements, but not all, we encourage you to submit your application.  

About Transurban

At Transurban, we show up with an open mind and a focus on what matters. Here, your work shapes real-world outcomes.

Every day, we step into our customers’ shoes to understand what creates the most value for them on and off the road.

Through smart technology and continuous innovation, we’re redefining how roads and infrastructure connect communities, and make our cities safer, easier, and more efficient.

With us, you’ll learn, grow, and broaden your skills through purposeful work. And together we are guided by our purpose to “Be the link between people, places and progress”.

With a career at Transurban, you’ll enjoy a range of benefits, including:   
  

• A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year   

• 16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, with Superannuation paid during unpaid leave as well 

• Learning and development opportunities to support your career interests  

• Health and wellbeing support—access to Headspace and our EAP program, wellness facilities, and more  

• Share offers and insurance benefits  

• Social activities, community give-back programs and paid volunteer days  

We offer a range of flexible working and leave options, so you can balance your work and life commitments and interests. Have a conversation with us about how this could work for you.   
  

We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience – whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns.  

We strongly encourage applications from candidates of diverse backgrounds and lived experiences, including Aboriginal and Torres Strait Islander people and people living with disability. If you require any adjustments or support during the recruitment process, please contact us on [email protected].   

Ready to help us keep cities moving? Apply today.