Senior Advisor, Public Interest Disclosures , Office of the Queensland Ombudsman

In this role you will design, develop and undertake a range of activities and projects that support the QOs role of oversight agency for the Public Interest Disclosure (PID) Act. 

A key part of this role is providing expert advice to public sector agencies about their responsibilities under the PID Act and Standards. This includes providing feedback to agencies on their PID policies and procedures.

Other work includes developing information materials and resources about PID management, developing and delivering training to promote compliance with the PID Act and Standards and research activities to support PID oversight functions.

Key Responsibilities

As the Senior Advisor, PID you will:

• Provide expert advice to public sector agencies about their responsibilities under the PID Act and Standards, including guidance on assessment and management of PIDs.
• Research and write information resources for a diverse range of audiences about the PID Act and Standards.
• Develop and deliver training and education programs to promote compliance with the PID Act and Standards, including training for designated PID officers as well as awareness sessions for other audiences, including experience in virtual training and engagement.
• Contribute to the management of information about reported PIDs, including database administration and quality assurance, data analysis to identify and monitor trends and preparation of internal and external reporting.
• Undertake review and research activities to support the PID oversight function.

You will be expected to:

• Model exemplary standards of personal integrity and ethics and demonstrate the Office's values in all interactions internal and external to the Office.
• work collaboratively with other team members, participate in meetings and training programs, and actively monitor, review and assist with improvements to policy, procedure, process and administrative practice across The Office and stakeholder agencies
• provide support and guidance for a culturally inclusive and safe workplace, ensuring cultural identity and perspectives are valued
• adhere to the QO Code of Conduct and values; workplace health and safety legislation; confidentiality policies; all other relevant policies, directives and legislation
• meet personal performance expectations and standards
• undertake other duties as directed by relevant senior officers.

Are you the right person for the job?

Within the context of this role, the ideal applicant will be someone who:

Vision : Understands how the organisation's role and purpose relates to their work and contributes to new ways of working. Demonstrates judgement in decision-making, remains composed under pressure and understands when to escalate issues.

Results: Communicates effectively, taking account of the needs of different stakeholders. Achieves results through planning, persistence and professional conduct; and contributes to organisational performance through collaboration and sharing expertise.

Accountability : Understands and works with legislative and policy frameworks; analyses information, identifies risks and evaluates possible solutions to mitigate risks. Demonstrates a commitment to improving performance through feedback and learning.

Technical expertise: 

Knowledge of public administration, complaints management and relevant legislation, with a demonstrated ability to rapidly acquire knowledge of legislation, specifically the Public Interest Disclosure Act 2010 (Qld).

Relevant expertise and experience in developing and delivering information products and training, including experience or knowledge of online/virtual training platforms.

You must have excellent interpersonal, liaison and communication skills, including the capacity to provide timely verbal and written general advice.

Qualifications

It is highly desirable, but not essential, that applicants have a qualification in a relevant area at a tertiary level from a recognised institution.

Citizenship/visa

You must be an Australian citizen or a person who resides in Australia and has permission under a Commonwealth law, to work in Australia.

Travel

Travel throughout Queensland (including regional and remote areas), for a number of days at a time, may be required.

Working hours

Work may be required to be undertaken outside normal working hours, e.g. weekend and night time.

Driver's licence

A driver's licence may be required.